Tele Calling Execuatives

☞ Job Resource point

View: 102

Update day: 22-04-2024

Location: Durgapur West Bengal

Category: Administrative / Clerical / Assistant

Industry: Human Resources Services

Position: Entry level

Job type: Full-time

Salary: ₹12,000 - ₹14,000

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Job content

Overview

As a Tele Calling Executive, you will play a crucial role in our organization by reaching out to potential and existing customers over the phone. You will be responsible for representing the company in a professional manner, promoting our products or services, and building strong customer relationships.

Key Responsibilities

  • Make outbound calls to potential and existing customers
  • Promote products or services to generate sales leads
  • Understand customer needs and handle inquiries or complaints
  • Update customer information and call logs in the database
  • Meet call quotas and sales targets
  • Follow communication scripts and company policies
  • Resolve customer objections and provide accurate information
  • Collaborate with the sales team to achieve goals
  • Manage and update customer databases
  • Provide feedback and input on call processes and strategies
  • Adhere to compliance and quality standards
  • Maintain professionalism and positive attitude
  • Perform any ad-hoc duties as assigned
  • Ensure customer satisfaction and retention
  • Keep abreast of product knowledge and industry trends

Required Qualifications

  • High school diploma or equivalent
  • Proven experience in telesales or telemarketing
  • Excellent communication and negotiation skills
  • Strong sales and customer service orientation
  • Ability to handle rejection and overcome objections
  • Good problem-solving and decision-making abilities
  • Familiarity with CRM systems and call center equipment
  • Ability to work in a fast-paced environment
  • Resilience and persistence in achieving targets
  • Adherence to compliance and ethical standards
  • Positive and results-driven attitude
  • Ability to work well in a team
  • Flexibility to work varied shifts if required
  • Basic computer and data entry skills
  • Good listening and communication skills

Interview Venue:- Job resource Point, Module No:- 408, Webel I.T park, Barjora, Bankura.

Skills: listening,decision-making,negotiation,telemarketing,sales,problem-solving,communication,customer service,resilience,compliance,call center equipment,persistence,teamwork,ethical standards,telesales,data entry,computer skills,crm systems
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Deadline: 06-06-2024

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