Immediately Need L1 and L2 - System Engineer/Desktop

☞ Precision Group

看过: 106

更新日: 30-05-2024

位置: Vijayawada Andhra Pradesh

类别: IT-软件

行业: Information Technology Services Computer Software Computer & Network Security

水平: Associate

工作类型: Full-time

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工作内容

Are you a techie with an innovative streak? Do you have creative ideas that need to be transformed to reality?

Welcome to Precision! Where Talent is nurtured, and Dreams come True.

We are a liberal group of people with varied dimensions of skills focused on the rapidly advancing fields of IoT, Biometrics, Cloud, IT Infrastructure & System Integration. We look forward to meeting bright minds who wish to leverage technology in all facets of life to achieve outcomes that matter to the society at large.

Precision is a buzzing hive of knowledge and technology and experiences with emphasis on "Precision" in what we do...

And whether it is a product we developed years back or a new cutting edge technology in the making, the name says it all.

Precision Infomatic (M) Pvt Ltd,

Plot No.68, Syndicate Bank Colony, Adj.Lane to ICICI Bank ATM,

West Marredpally, Secunderabad , Telangana 500026

Contact Person Name: Nimalan.M

Contact no: 7358380726

Visit - https://precisionit.co.in/

Skills

We are looking for System Engineer at Hyderabad & Guntur with 1 to 5+ years of experience possessing the following skills

Position: System Engineer

Level: L1 Support

Key skills: Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, Window, AD, DHCP, DNS, SLA, Ticketing tools.

Work experience: 1 to 5+

Location: Hyderabad

Seniority level: L1

Employment type: Full time

Job Function: End-user Support

Number of Vacancies: 15

Industry: Information Technology & Services

Education: Any Graduates

Windows Support: 24/7 / General

Job Description
  • Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)
    • Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)
    • Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.
    • Installation and Managing of antivirus products
    • Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).
    • Installation, Configuration of Biometric devices.
    • Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery.
    • Managing of DNS, Active Directory, basic window server
    • Troubleshooting basic thin client issues.
    • Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching ).
    • Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences.
    • Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level.
    • Installation, configuration of Antivirus Cementech & MacAfee
    • Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
    • Configuration and support for iPad & iPhone.
    • Deployment and complete user configuration of new and guser PC workstation profiles utilizing window 7 or 10 Operating System.
    • Monitoring the GSD and ITAM Software Requests by Remedy ticketing tool and giving support through remote by using RDC/dameware mini remote control/SCCM Client tool and Support Center.
    • Installation and managing of Video conferences

    Desired Skills And Experience
    • Minimum 1 to 3 years experience in a similar End user support role
      • Any Bachelors degree / diploma (without any backlogs)
      • Certification course completion on MCSE /CCNA will be added advantage.
      • Willing to support under 24/7 support.
      • Provide user support to quickly diagnose and resolve desktop issues.
      • Good verbal & written communication skills.


    ,

    This job is provided by Shine.com
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最后期限: 14-07-2024

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