Technical Manager

工作内容

Property and Asset Management - Commercial

Location: Ranchi, Jharkhand

How We support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Co-Parenting Leave: 10 Days
• Employee Assistance Programme (EAP): Santulan
• Crèche Benefit
• Group Medical Coverage (GMC) Default plan: Option of INR 300,000 that covers self, spouse, children and parents / in-laws
• Personal Accident Insurance: 2 x ABS (Minimum of INR 500,000 and Maximum of INR 3,000,000)
• Term Life Insurance: 2 x ABS (Minimum of INR 700,000 and Maximum of INR 10,000,000)
  
  

What this job involves:

Playing a huge role in operations & assisting in the day-to-day engineering services

You’ll work hand in hand with site manager to deliver the best property management services. You will be responsible for ensuring that all technical services are as per client’s requirements are maintained and are operational with full efficiency. Having superb organisational and technical skills will be vital to this role because you’ll make road maps on how to smooth out the daily operations of the designated sites. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following:

• Develops/maintains effective Asset specific maintenance and safety procedure manuals.
• Assisting all Site team for Technical Support.
• Ensuring proper signoffs for attendance and all the required details for cost sheet submission.
• Submitting the invoice to the client and following-up for payments.
• Overseeing all building systems including fire/ life safety, MEP and all critical utilities.
• Ensuring the documentation of assets under asset list/ tracker.
• Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker.
• Be responsible for hiring, training and development of shift maintenance staff.
• Formulating suitable budgeting controls and outsourced agencies towards effective service deliverance.
• Overseeing all vendor quotations and invoices.
• Play a key role in managing Engineering operational accounts for buildings as required and assisting in budgeting.
• Recommending/ implementing Asset specific maintenance, safety procedures and enforcing compliance
• To ensure all the planned preventive maintenance (PPM) are being timely carried out.
• Suggest and implement improvements for preventive maintenance programs as required.
• Coordinating with contractors and owners/ tenants.
• Maintaining service /repair contracts.
• Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan.
• Implementing and administering inventory control programs for purchase of parts and utilisation.
• Assessing of the building operations and working towards mitigation of highlighted inherent risks.
• Conducting regular inspections of operating MEP equipment systems; making necessary adjustments and managing controls as per requirements.
• Ensuring compliance with applicable codes, regulations, government agencies and company directives.
• Coordinate and maintain the as-built drawing and transition document library.
• Creating emergency response plan and taking part in evacuation drills.
• Maintaining engineering and other reports like DMR and MMR.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”. Additionally, this role requires a thorough understanding of all safety and environmental concerns as they relate to the equipment and the overall plant arena.
  
  

On top of these, you’ll need to keep tabs on statutory compliances and system licenses and make sure that they are updated. You’ll also carry out routine checks on all common area utilities and services to guarantee that operations timing matches the approved schedule and operations conditions are acceptable. Also, part of your responsibilities is to stay on top of deadlines in verifying and settling repairs and/ or breakdowns of utilities.

Clearing the decks

In this role, you’ll need a strong presence of mind to put a lot of things in order. You’ll stay on top of maintenance activities and requirements with contractors or vendors to complete all repairs and maintenance based on timelines and standards. Ensure SOPs and checklists are followed. Keep a track of stock and inventory and raise requisitions before consumables get perished. Besides these, you will also audit and inspect sites and systems for any defects, come up with solutions and get hold of quotations. Paying attention to detail and having excellent problem-solving skills is essential. Teamwork and management skills are added advantages. You must have the capacity to multitask efficiently with excellent communication skills (written and oral)

• Daily Report – Service Report, SLA Report
• Monthly Report – Energy Report, major works carried out report & Equipment Status Report, PPM report, Audits, incident reporting with RCA, escalation as per escalation matrix, and all initiatives.
• LCD Projector Report
• Quarterly Report – Statutory Compliance Report
• To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are checked for its accuracy & analysis purposes and update all engineering related activities.
• To take up all audits related to Engineering Services and take necessary action for closing the observations.
  
  

Sound like you? To apply you need to be:

Well-versed in the field

You should have worked in a commercial property management role for at least three to five years in the past. Have you received exposure to any technology-based utility management? Do you have a bachelor’s degree in engineering services from a reputed organization. Do you consider yourself a pro with Microsoft Office? If yes, you might be the candidate we’re in search for!

Up to snuff

Can you clearly and effectively communicate your ideas with people—no matter their levels? Are you an independent-thinking professional who has outstanding organizational skills? Do you know to address complex problems while keeping a professional stance at all times? You’ll find yourself in a fast-paced environment, so you should know how to stay afloat despite difficulties. Likewise, you’ll be expected to be know the ins and outs of trends in technology.

• To ensure proper planning & managing of the CAPEX & OPEX budgets for engineering & operational expenses.
• To ensure proper planning of critical spares for all installations as per manufacturer recommendation and inventory
• To review the maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations.
• To plan & ensure smooth operations of all mechanical, electrical, plumbing & civil works pertaining to the facility
• Responsible for development of all maintenance related schedules & shut down in consultations with OEM & service providers
• Periodically inspection of log books, history card, checklist, escalation charts, PPM schedules etc for a better management of engineering systems
• To ensure an uptime of 100% and set up the practices to deliver seamless service to client
• To implement energy management program to reduce the cost on utilities.
• Handle (if needed) small renovation projects from initiation to completion.
• To ensure the technical staff attends & work for closures for all F&S technical related issues in the facility.
  
  

Pleasant to be around with

Building smooth relationships with people will help you succeed in this role, so it will be good for you if you’re a go-getter with a warm and positive attitude. It also shouldn’t be hard for you to stay calm in the face of crises at work, especially in dealing with customers.

• Provide leadership to the M&E team
• In consultation of Mall Manager, oversee the operation, staffing, performance & development of the team.
• Identify Training needs of the team and conduct training as required.
• Demonstrate leadership & responsiveness and creativity.
• Understand the M&E scope and in consultations with Facility Manager or Group Chief Engineer – develop specific processes & procedures to reduce cost & improve client satisfaction
• Accomplish Key Performance Indicators as agreed
  
  

Interested? An ideal candidate would need to have the following qualifications

• Are you a degree holder in electrical engineering?
• You should have worked in a commercial property management role for at least three to five years in the past.
• Have you received exposure to any technology-based utility management?
• Do you consider yourself a pro with Microsoft Office? If yes, you might be the candidate we’re in search for!
• Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety?
• Do you have a proven track record in rolling out improvement initiatives?
• Flexibility in working with a team.
• Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively.
• You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.
• Ability to multi-task in a fast paced, constantly changing environment
• Procedure oriented, ability to work a flexible schedule including overtime and workday changes
  
  

If you said yes to all these, then we encourage you to apply.

Required

Desired experience and technical skills

• Bachelor’s Degree or graduate/MBA or related field preferred
• Basic understanding PC hardware and connectivity components
• Strong knowledge of Windows OS & Office
• Basic understanding of WEB technologies and components
• Excellent phone skills, good listener
• Experienced in communicating with senior and executive level managers
• Good written and verbal communications
  
  

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better