AGM - TL -IN & VAS

☞ Vodafone Idea

View: 106

Update day: 30-05-2024

Location: Mumbai Maharashtra

Category: Telecommunications

Industry: Telecommunications

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Job content

Job Req ID: 16861
Location: Mumbai, IN
Function: Technology/ IOT/Cloud
About:

Role


Team Lead – IN/VAS, Mumbai Circle



Job Level/ Designation

M2 / AGM



Function / Department


Central Operations Group / Active Operations / Charging Operations – IN & VAS



Location


Mumbai, Maharashtra



Job Purpose


Lead and support circle level activities pertaining to consolidations, Manage and Execute Circle IN/VAS Operations, Close Co-ordination with SNOC/Charging and Convergence team for Planned Activities and roll outs, Ensuring IN/VAS nodes availability, end to end assurance of IN/VAS services, Focus on Customer experience and active participation in emergency handling. Managing on-site activities for IN/VAS servers.



Key Result Areas/Accountabilities


  • Responsible for operations of Circle IN/VAS Platforms
  • Extend expertise/support to achieve high service availability
  • Extending support to project team for new roll out, Support for Internal and External audits, perform periodic operational system audits
  • Responsible for Circle IN/VAS platform outage handling, periodic communication update to business regarding critical outages, field resource alignment for any on-site activities for IN and VAS HW.
  • MoP review along with SNOC IN & VAS for major planned event


Core Competencies, Knowledge, Experience


  • Around 7-10 years of Experience in Core / IN / VAS Network Operation
  • Domain expertise of Core / IN / VAS Network components and interfaces and architectures
  • Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump
  • Cloud and IP infra knowledge will be preferred
  • Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flows
  • Should have prior experience of working in Operations domain and aware about operational processes
  • Hands on working experience on Unix, Linux and scripting
  • Should have strong experience in People management


Must have technical / professional qualifications


  • B.E / B Tech
    • Electronics / Telecommunication / Computer / IT Engineering
  • Should have knowledge of ITIL / ITSM Processes
  • Additional advantage to have Certifications on
    • IP Switching & Routing (CCNA, CCNP, JNCIA, JNCIP etc)
    • Cloud Technologies like (AWS, Azure, GCP, Open Stack etc)
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Deadline: 14-07-2024

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