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About the Urban Fellows Programme (UFP)
India’s urban transition is unprecedented in scale and complexity. Within it lie both the opportunities of increased economic growth and employment as well as the challenges of persistent inequality, extreme deprivation and environmental degradation. IIHS has been running the Urban Fellows Programme to foster a new generation of urban practitioners and change makers, to become part of shaping this transition.
The Urban Fellows Programme (UFP) is a scholarship-based, nine-month, full-time, residential, inter-disciplinary fellowship for recent graduates and young professionals from varied educational backgrounds or practice domains.
Job Description
IIHS seeks an Administrative Assistant for the Urban Fellows Programme (UPF), to provide administrative support to UFP faculty and staff. The role primarily involves performing general administrative tasks as well as providing support in preparing, organising and conducting online and on-campus classes, meetings, workshops and events.
The Program Assistant/ Associate will work both independently and as a member of a team, and must have the ability to interact effectively and professionally with various teams at IIHS, co-workers, faculty members, and students.
Activities and Tasks
The Assistant/ Associate – Academic Administration would be required to perform a wide variety of assignments, some of which may be confidential in nature.
Responsibilities would include, but not be limited to, the following:
  • Maintaining the filing system, compiling and organising data as required; maintaining and updating various contact lists;
  • Responding to phone calls related to the UFP and assisting in active communication via email and phone calls at all stages of the Programme;
  • Keeping track of various calendars for academic classes, UFP activities and events; actively communicating and assisting in changes and updates;
  • Assisting in creating forms and gathering and organising responses;
  • Assisting with various logistics in coordination with relevant teams throughout the UFP cycle; performing a range of staff and/or operational support activities; serving as a liaison with other departments on basic administrative and/or operational matters as required;
  • Performing basic, routine bookkeeping functions, which may involve simple billing and cash receipt activities;
  • Providing support to other IIHS activities including academics, research, training, practice, operations and others;
  • Participating in all activities of Institution-Building at IIHS; carrying out tasks as assigned by IIHS, and performing miscellaneous job-related duties as assigned.

Structure and Reporting
The Assistant/ Associate – Academic Administration will report to the Senior Manager – Academics and will be required to collaborate effectively with the Academic Committee, a diverse group of internal teams and external individuals/organisations, and students.
Person Specification
The ideal candidate shall have:
  • A Bachelor’s or Master’s degree in business administration, marketing, communication or related field with 2 years of relevant experience;
  • Experience in academic administration with the ability to maintain records and calendars, and schedule appointments;
  • Proficiency in English (verbal and written); and the ability to communicate effectively, both orally and in writing; ability to create, compose, and edit written materials;
  • Ability to understand and follow specific instructions and procedures;
  • Ability to maintain confidentiality of records and information;
  • Strong attention to detail, and rigour of approach in any task taken up;
  • Organising and coordinating skills;
  • Technology: Data entry skills; working knowledge of basic software (MS Office and Adobe), Google Forms and Spreadsheets; organising and maintaining records of online meetings on Zoom, Skype, GMeet, MS Teams, etc.

This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken.
The search will remain open until the position is filled.
Location
This position is based in Bengaluru and may entail travel to other locations in India.
Review and Assessment
The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS.
Diversity Policy
IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions.

Contact
Please write to us at hr@iihs.co.in if you need any clarifications while filling the online application form.
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Deadline: 20-06-2024

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