Assistant Front Office Manager

☞ Accor HQ

View: 106

Update day: 06-05-2024

Location: Ernakulam / Kochi / Cochin Kerala

Category: Houseware Restaurant / Hotel / Tourism

Industry:

Loading ...

Job content

  • To assist in ensuring that front office department is managed successfully as independent profit center.
  • To monitor all costs and recommend measures to control them. To establish an integrated cost management plan through product lining, minimal inventories.
  • To assist in analyzing and reporting, on a monthly basis, the Profit and Loss statements.
  • To ensure that all the front office departments are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Brand Standards.
  • To have a full working knowledge and capability to manage, supervise, correct and demonstrate all duties and tasks to the standard set.
  • To assist the Sales Managers, in the aspects of controlling heavy dates, resolving conflicts in bookings changing dates and facilities.
  • To support staff needs in other departments based on the hotel priorities and anticipated business levels.
  • To be conversant and fully knowledgeable of OPERA system.
  • To handle guest and employee inquiries in a courteous and efficient manner and handles guest complaints or problems in a timely manner. Immediate solution can be found and assure follow up with guests.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To continuously seek ways to assist the General Manager to maximize their revenues and profits.

Work Experience

  • Prior relevant experience of 6-8

years.

  • Ability to drive change and look

for operational efficiencies across

the network

  • Exceptional management and

motivational skills.

  • Able to work under pressure and

meet deadlines

  • Strong leader with the ability to

guide, coach, motivate and exhibition.

.




Benefits

  • Opportunity to develop

Career.

  • A Bienvenue card-offering a

special staff rate at our

hotels.

  • Be part of global community

in hospitality industry.

Loading ...
Loading ...

Deadline: 20-06-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...