Assistant Manager Front Office

☞ Hotel Swarn Towers

View: 111

Update day: 06-05-2024

Location: Bareilly Uttar Pradesh

Category: Restaurant / Hotel / Tourism

Industry: Electronic Components Semiconductors

Position: Front Office/Guest Relations Executive/Manager

Job type: Full Time, Permanent

Experience: 3 - 8 years

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Job content

Designation : Assistant Manager Front Office

Experience: 1 3 years

Skills: Front Office analysis , Performs night manager duties , Resolves guest concerns , ensures complete guest satisfaction , development , and evaluation of employees.

Qualification: Any Post Graduate

Location: Hotel Swarn Towers

Salary:13 K to 15 K

Job Description:

Motivates the Front Office team in order to provide a high standard of service for customers

Welcomes guests and fosters customer loyalty through his / her friendly manner.

Develops high quality relationships with guests throughout their stay.

Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.

Oversee and supervises guest arrivals and departures with the front office executive and duty managers.

Ensure that personalized service is offered to each and every guest.

Ensures that the pricing policy and internal audit procedures are duly applied.

For
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Deadline: 20-06-2024

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