Assistant Manager

Job Title : Assistant Manager
Location : Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Dynamic Working
Our dynamic working programme has been set up to help Barclays colleagues achieve an optimal work/life balance. Arrangements we offer range from working at home and changing regular hours to taking career breaks. Our Dynamic Working initiatives support colleagues at all stages of their lives, helping them with parenthood, caring, further studies and hobbies
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives. If you have a need for flexibility, then please discuss this with the Hiring Manager.

• Maintaining Barclays Position as per the credit agreement where Barclays is the Agent bank and also where Barclays is syndicate lender with other external bank being in the Agent, in a syndicated Loan Deal this includes but is not limited to the following:

a. Rate Sets
b. Rollovers
c. Drawdowns
d. Paydowns/Prepayments
e. Sub Participations to include cash flows
f. Termination of commitment at the facility level where notice is received from Agent bank. (WIPRO to intimate FCT with the notices for FCT to terminate the commitment and cancel the facility)

• Management of Key Risk Indicators to include, but not limited to the following:

a. Cash Breaks
b. Past Due items (Principal/Interest/Fees)
c. DI Breaks
d. Other fees past dues
e. Intercompany Breaks
f. ACBS v/s SUMMIT breaks
g. ACBS v/s CHARMS Reconciliation
h. Weekly BOT KRI review
i. Monthly Escalation call
j. Fortnightly open Risk event action call

• Responding to Queries from Agent Banks & Borrowers.
• Responding to Queries from PCG/Finance/Middle Office – PCG queries restricted to activities done within India and not out of activities done by Onshore / FCT teams owing to Fee bookings etc.
• Take part in regularly scheduled and adhoc calls to address KRI/workflow issues as deemed appropriate by the Barclays Onshore team.
• Manual payment processing/ verification (verification template payment up to US Dollar 15mm equivalent or as depicted within Limits of Authority)
• Request for SSI Setup for any wiring instruction new/change by Agent Bank & Borrower (Bquery to be raised)
• Support the end-to-end lending process for the setting up of new facilities and new drawdowns. Deals with Complex and standard requests to agreed levels of accuracy and efficiency using automated or manual systems and equipment. Ensure that Service Level Agreements are met and operational performance is optimised.
• Support continuous improvement of the operational process and the development of Best Practice. Suggest ideas to improve systems and processes where necessary and evaluate the benefits and risks of such proposals
• Action queries relating to drawing / limit marking of facilities. Liaise with other areas of the Bank responsible for maintenance of limits and accounts outside Branch Accounting

What will you be doing?

IB Lending - Processes (75%)

• The Role holder will be the primary subject matter expert and point of reference for Procedural / Process / Change / Queries and issues within the EMEA and US teams. The team is responsible for managing a portfolio of complex lending cases /structures/deals for the Mid corporate/Large Corporate/Wealth/PCSL or industry specific client base, covering a broad range of products & facilities aligned to the sector.
• Display good knowledge of Credit Products and associated roles and responsibilities of Credit Product Operations team; Participation on SME Calls
• Ensure Standard Operating Procedures (STOP), Training Materials and Blue works are maintained and updated with changes/control changes and annually reviewed in line with requirements
• Preparedness for Audits (from External departments, Controls etc.) using in depth subject knowledge; regularly maintaining process hygiene and driving audits (from mandatory & regulatory control standpoint)
• Responsible for Oversight of Quality & Query escalation levels within EMEA Loans Operations. Undertake trends analysis and providing mitigating solutions to the Leadership
• The role holder will be responsible for maintaining their own knowledge and that of the teams across Loan Operations – via communications/buzz sessions/root cause analysis.
• The role holder will act as the point of reference for colleagues/Leadership/Projects in assessing the acceptability of new propositions received, providing expert guidance where amendment is required and also explaining the reasons behind why applications cannot be accepted
• Take accountability for the day-to-day processing & phone calls re complex lending submissions for corporate clients. Responsible for pro-actively driving all cases to drawdown. Manage complex portfolio of cases for mid corporate clients with turnover in excess of £5m and lending in excess of £3m.
• Ensure processes are completed within agreed SLAs.
• Provide ‘best in class’ customer service (internal and external)
• Responsible for co-ordination with other teams (including Collateral teams) to ensure the execution of facility letter documentation, security taking and FTL & drawdown. The jobholder will be accountable for quality and timely execution at all stages - in accordance with client timelines
• Act as Gatekeeper for all transactions, undertaking full review to assure funds are not released until all sanction criteria /Post sanction requirements have been completed
• Undertake Complex reviews & checks to ensure relevant key lending documentation is in order e.g. compliant with sanction, conditions met, in line with client mandates etc.
• Provide technical input & undertake pre-submission calls with legal/product/relationship team etc. ahead of large bespoke product offerings/acquisitions in the sector to ensure quality of submission and provide guidance on lending procedures and undertake client calls to explain the process and manage client expectations
• Receive and conclude escalated calls from RDs/RSMs or third parties e.g. Solicitors. Take ownership for resolution of all issues relating to complex portfolio
• Drive reduction in Coverage repairs by building relationships with RDs/RSMs and providing coaching through pre submission calls and general interactions
• Monitor credit sanctions to ensure that Bank’s position is safeguarded. Refer back to Coverage team where necessary
• Undertake and adhere to all compliance regulations applicable to role
• Effective utilisation of bank systems to track and manage progress with each case. Maintain a customer contact history, recording and updating relevant and accurate detail
• Effectively transfer transactional work to supporting teams as appropriate.
• Support continuous improvement of the operational process and the development of Best Practice. Suggesting ideas to improve systems and processes where necessary and evaluate the benefits and risks of such proposals
• Drive reduction in internal repairs through application of best practice and continuous improvement techniques
• Proactively identify, resolve and when necessary escalate verbally & in written format, discrepancies and issues using in depth knowledge of Facility documentation process specific requirements to inform the recipient of risks and issues –e.g. incorrect facility letter resulting in potential loss.
• Process Clients Fund payments accurately and within the documented time frame in order to meet completions deadlines while liaising with multiple downstream teams wherever appropriate.
• Liaise with other areas of the Bank verbally, in writing or through systems relating to facilities not maintained on Branch accounting. i.e. Poole Payment Centre, PSP Sold, Trade Guarantee Centre, Money Market Dealers etc.

• An excellent knowledge of IB Lending process (ie Rate sets, Rollovers, Drawdown, SWIFT)
• A good knowledge of LIQ, Intellimatch
• Good knowledge of legislation affecting the Bank and clients (including the Data Protection Act, Consumer credit, Companies Act, Insolvency Act, Financial Services Act, Money Laundering, KYC and confidentiality regulations, Sarbanes Oxley and Basel).

Skills that will help you in the role:

Where will you be working?

• Noida

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values
Purpose and Values
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.

Integrity
We operate with honesty, transparency and fairness in all we do.

Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our Benefits
Our customers are unique. The same goes for our colleagues. That’s why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.