Assistant Manager - Rural Two Wheeler Loan(JR00074422)

Job content

• JR00074422
  

• Assistant Manager - Rural Two Wheeler Loan
  
  

• Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets
  

• Duties and Responsibilities -
• Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans
• Creating a strong & compliant sales culture to drive business.
• Sales Force Management data management and efficient use of call center leads
• Dealer visit along with sales manager/FOS
• Portfolio management – 99% zero bucket collections
• Maintaining FEMI at 9% across location & span
• Monthly 5 days location travel
• Ensure teams adherence to sales governance & compliance processes
• Adherence to customer delivery TAT
• Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.
• Recruiting and Retaining high performers.
• Team management & Grooming of the team to achieve their respective targets
• Managing the Delinquency of the business sourced to ensure health of portfolio
• Excel & power point presentation knowledge & skills
• Daily review with ABSM regarding projections / activity plan for the day
• Reviews with ABSM on projection verses delivery daily to spur planning for the next day
• Ensures execution of the defined activity plan for customer visits by the team during the day
• Assists in Collections in HTS cases for buckets X and 1 as well as higher buckets
• Provides feedback to under-performing team members - seeks to understand causes to provide timely and appropriate inputs and support
• Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
• Resolves issues regarding documentations
• Decides on approaching customers of risk-prone geographical areas and profiles and to stop approaching specific profiles based on delinquency patterns
• Plans for business expansion - identifies and maps new areas including fraud likelihoods derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections action plans and budgets with RSM seeking approval
• Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them
• Periodically monitors team on productivity metrics and assists in resolving their issues; Monitors month on month productivity WIRR Insurance penetration CC and CW lead penetration
• Shortlists from among initial candidate lists makes recommendations of known candidates; Conducts initial interview with shortlisted candidates providing comments as per format and recommendations
• Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job)
• Team Management
• Retention of front line sales force
• Maintaining consistent delivery of high performance
• Attrition (on roll & off roll)
  

• Education Graduation / MBA Experience & Skills  Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience  Demonstrated success & achievement orientation.  Strong analytical skills to drive channel performance and drive profitability  Strong bias for action & driving results in a high performance environment.  People & Relationship Management skills  Excellent Communication and Negotiation Skills  Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.