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Job content

Job Description

:

Design and Execution of Instructor Led learning interventions
    Create the monthly training calendar for the allocated region based on the specific training requirements of the functions
    Deliver technical and soft skills trainings to internal employees, outsourced/contractual staff as well as intermediaries and other partners – meet the man-day and minimum feedback score targets
    Lead new training initiatives by designing, structuring and executing as per the requirements.
    Collect training feedback for every training session and study the outcomes and share inputs as required
    Adhere to all the timelines and training related SOPs and ensure standardization of training delivery and content for the region
    Prepare design modules, training roadmaps for the each of the sales channels as part of the core sales training team

Stakeholder management
    Collaborate with the various channel SPOCs to gather the training requirements and finalize the content
    Coordinate with the assigned LOB SPOCs for training dates and participation numbers
    Publish the monthly/quarterly training calendar for the region with the internal channel SPOCs to ensure good participation in the training programs
    Effectively resolve queries of training participants especially external partners such as intermediaries, agents, dealers, relationship managers etc. to maintain equity in customer service delivery.

Analytics and Reporting
    Review analytics for learning engagement and training effectiveness regularly for the region
    Use insights from analytics to recommend revisions to the program design for better outcomes
    Provide analytics to Cluster Heads and Zonal Heads for their teams to improve learning engagement on a monthly basis
    Participate in monthly and quarterly reviews with function head and own team

Team development
    Evaluate team performance to ensure standardization of training content and delivery
    Establish individual performance expectations and evaluation metrics, and regularly review individual performance
    Identify and create development opportunities for team members to enhance functional knowledge

Department

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North

Open Positions

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1

Skills Required

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• General Insurance experience and sales background will be useful. • Good oral and written communication skills

Location

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Lucknow

Education/Qualification

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Graduate/ Post Graduate

Desirable Skills

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  • Min 7-8 yrs. experience in content creation and training delivery.

Years Of Exp

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5 to 7 Years

Posted On

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04-Mar-2022

Designation

:

Assistant Manager Sales Training

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Deadline: 12-07-2024

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