BI Analyst

American Express Global Business Travel (GBT), a joint venture between American Express and Certares, is a global leader in business travel and meetings management committed to helping business succeed through cost-effective program management, world-class customer service, and enhanced traveller productivity support worldwide. Global Business Consulting (GBC) brings the talent, tools, and management consulting acumen needed to help manage companies’ T&E spend and maximize the return on their investments in employee travel and other areas of indirect cost. Specialized expertise includes T&E policy, sourcing and supplier management, change management and compliance management, business intelligence, on-going travel category management, payment and expense reimbursement management, and related business process outsourcing (BPO) best practices.

The BI Analyst will be an integral part of the Data Analytics CoE team focused on supporting the data and analytical needs of the Travel Consulting Projects. The BI Analyst must have the ability to interpret data, perform complex data analysis and create insightful recommendations for client-facing presentations.

Primary Responsibilities Include:

• Work with stakeholders across GBT to understand complex business needs, data requirements and then translate requirements into effective reporting, visualization and actionable insights
• Compile various data sources with large amounts of data and have the ability to link data together to create reports/solutions
• Run reports, correct file errors, normalize data, create scenario-based models etc. in an accurate and timely fashion
• Present complex information and data in an uncomplicated, easy-to-understand way - "break it down" to suit the audience
• Effectively support multi-work stream engagements, prioritize client requests and work objectives leveraging appropriate project management methodologies and tools such as project plans and issue logs
• Effectively manage issues and risks that arise during the lifecycle of the project/engagement.

Desired Candidate Profile & Qualifications:

• Need go-getters who are energetic, curious and creative
• 4+ years of work experience required with 2+ years of business travel or consulting organization
• Bachelor’s degree where course work could include (either): statistics, travel, business administration, finance, decision sciences, economics, and mathematics. Candidates with Masters preferred
• Should demonstrate strong Tableau proficiency, a sample of work will need to be produced
• Proficiency in MS Office Suite, specifically Excel and Access
• Proficiency in SQL programming language
• Knowledge of Hive/R will be a plus
• Should have good analytical and project management skills with an innovative mindset and ability to think conceptually
• Strong interpersonal skills, listening ability and written presentation skills
• Highly client-focused with the ability to demonstrate attention to detail and focus on quality
• Ability to deal with ambiguity and present/discuss work results in a compelling manner
• Team player, Flexibility/ability to adapt in a dynamic environment.
• Excellent time management skills required – including the ability to set priorities and work in a fast-paced, multi-project environment
  
  

Location

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