Business Analyst II - SAP PPPI QM

Does your motivation come from challenges and working in a dynamic environment? Is your ambition to create visible results? Are you enthusiastic about understanding the business and bringing attention to key business challenges? Then we might have the right position for you.

About the department

Manufacturing IT is the unit responsible for more than 40 global IT systems at Novo Nordisk including the operation, maintenance, support and development of these systems. The systems are used on a global scale by all areas of the business from R&D to Sales and are critical to the execution of key business processes such as development, manufacturing, sales, finance, etc.

This includes SAP logistics modules like Sales and Distribution(SD), Materials Management(MM), Advanced planner Optimiser (APO), Plant Maintenance(PM), Quality Management(QM), Production Planning and Process Industry(PPPI), Warehouse Management(WM), Advanced Track and Trace for pharmaceutical( ATTP), Global Batch Traceability (GBT) modules which are among the most critical IT systems in Novo Nordisk and they are used 24x7 by thousands of NN users worldwide.

The position

You will join a team of dedicated SAP Logistics professionals as a functional consultant in the SAP PPPI QM GBT team. The job entails a broad range of SAP application support and maintenance activities. Your primary focus would be on handling incidents/problems and working on change requests. Additionally you will be also responsible for contributing towards several day to day operational activities like on-call support to business users, performing various system tests as part of release activities , monitoring production critical system processes , coordinating with the vendors , supporting the other cross functional SAP teams on issue resolutions , etc.

From the maintenance responsibility perspective, you will be expected to work on various activities for the new development needs for various solutions/interfaces pertaining to the SAP PPPI QM GBT functional area like - requirement gathering/solution design/development of the solution by coordinating with ABAP’ers/ preparing the functional documents/preparing and running the validation test cases/ user guide preparation / go-live support / end user training.

You are also expected to understand and collaborate on any integration requirements with other SAP modules and legacy systems, as part of the incident resolution case or a new implementation of a change request. And more importantly stakeholder management and effective communication is one the key expectation for succeeding in this operational role.

Qualifications

Below are the skills required.

• MSC, MCA, MBA, BE, BTech or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration)
• Should have 4-7 Years of solid experience within SAP PPPI and SAP QM Logistics
• SAP GBT knowledge is an advantage.
• Experience in Interfaces and IDoc’s is Mandatory
• Knowledge on standard tools like HP QC, ServiceNow, Solution Manager, Change & Release Management etc. (Process Knowledge)
• Good to have experience in batch management and inventory management
• IT experience covering design specification, solution design, development, validation, implementation, and maintenance of IT solutions
• Understanding of GxP relevant systems and the requirements.
• Experience from working in a project oriented, international matrix organisation
• Excellent communication skills, comfortable working with different countries across multiple time-zones
• Strong experience with support processes including use of tools and ITIL processes
• Experience from working in a service level-based organisation and managing service level agreements with customers and vendors
• Ability to travel
• Ability to work with both super user and ABAP developers
• Large degree of flexibility and the ability to work under strong time pressure.
• Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems
• Possess strong analytical skills, seek alternative solutions, self-driven, responsible, high degree of quality mind-set and involve other people to handle risks and dilemmas
• Team player who can work both in teams and still be able to self-directed and work independently, focus on efficiency and business value in all tasks being executed, and communicate productively with clients
• Good time management and organisation skills; the ability to prioritise own work to meet tight deadlines while maintaining the highest standards of work
• Good understanding of AGILE framework and working in AGILE teams
• Exposure to pharmaceutical industry will be an added advantage
• ITIL foundation certification or equivalent experience to entry level

Working at Novo Nordisk

Novo Nordisk is a global company headquartered in greater Copenhagen area in Denmark. The department is part of Novo Nordisk Device R&D, with approximate 300 employees passionate about bringing the best solutions to the more than 25 million patients currently treated by NN products.Novo Nordisk has been ranked among the top three science employers for the past years by science magazine and metropolis magazine ranked Copenhagen the world’s best city to live in 2016.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline

31 December 2021

Compensation Planning as a Manager

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.