Centre Head

View: 103

Update day: 30-05-2024

Location: Chennai Tamil Nadu

Category: Health / Medical Care

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Job content

Ensure smooth functioning of all healthcare operations in the assigned hospital.
Responsible for day-to-day operations of the branch focusing on customer service, quality, people management and process adherence.
Handling the revenue of the hospital.
Ensure smooth functioning of the assigned branch.
Tracking branch performance.
Focus on patient satisfaction and quality.
Credit billing status to be monitored. Pending AL’s to submission of bills.
Checking of Counsellors reports daily for Advise Vs Converted / Counselled.
Conducting Weekly and Monthly reviews with Counselors, Floor managers and PCA.
Report to be submitted to Management.
Giving On Job training to Counselors, Patient care associates.
Random Counseling.
Random Patient Calls (Post OP Patients, General Patients, Emergency Cases)
Interaction with Doctors about Targets, High Value Cases & Procedures.
Co-ordination with Surgeons.
Attending to patient Complaints of your zone & speaking to them personally.
Prepare monthly tour plan and submit for approval.
Daily and monthly report with summary of area with explanation.
Define and drive Standard Operating Procedures for service excellence.

Intrested candidates kindly share their resume to this whatsapp number 7305058857 or may call us.

Contact Person: Sudhakar J – Sr Executive – HR
Contact No: 7305058857

Job Type: Full-time

Salary: From ₹200,000.00 per year

Schedule:

Education:

Experience:

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