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Chat Process(work from home)
View: 106
Update day: 03-06-2024
Category: Consulting / Customer Service
Industry: Defense Space Manufacturing
Position: Entry level
Job type: Full-time
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Job content
Call HR Number +91 7229922085- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
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Deadline: 18-07-2024
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