CIB - Market Operations - Business Resiliency Associate

CIB - Business Resiliency Manager India; Associate

About J.P. Morgan Corporate & Investment Bank (CIB)

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About Business Resiliency:

Organizationally, Business Resiliency is one of the identified elements of JPMC’s Operational Resilience Framework. The Line of Business specific Resiliency function provides a formal structure allowing for cohesive and centralized oversight of the enterprise wide control environment, partnering closely with firmwide Business Resiliency, Compliance, Risk, Audit and other control disciplines.

The CIB Resiliency function is charged with ensuring the Corporate & Investment Bank is able to safeguard its staff, clients and shareholder interests, by ensuring the business’s ability to maintain appropriate operating levels, despite all types of physical business disruption.

Key Criteria:

• Knowledge of the firm / corporate & investment banking business
• Demonstrable understanding of the Business Continuity Life Cycle
• Evidence of delivering against all elements of the Business Continuity Life Cycle
• Demonstrate excellent communication skills (verbal & written)
• Experience of strong relationship management

Job Description:

The Business Resiliency Manager (BRM) oversees the resiliency program within the firm’s Lines of Business (LoBs). This role is positioned within the CIB LoB in India, focusing on India Corporate Centre legal entity and branches, providing back-up capabilities to other sub-regions within other regions, globally (APAC, EMEA, NAMR & LAMR), as may be required from time to time.

The BRM has strong business knowledge and is responsible for implementing best practices and ensuring consistency in program execution. The BRM will support resiliency quality reviews; assist and arbitrate the activities of other Resiliency professionals in the LoB; and be able to support large scale crisis events, communicating to senior Business and Regional Management. The BRM should also be able to accurately and intelligently articulate risks, threats and vulnerabilities, appropriately, depending on the stakeholder type(e.g. Risk Managers, Risk Councils/Committees and Senior Management). Internal partnership is essential, especially within Global Business Resiliency (GBR), but also in the wider Global Security and Investigations (GS&I), Global Real Estate (GRE), Global Technology Infrastructure (GTI), other Corporate Sector Functions and key disciplines.

The BRM is responsible for the integrity of resiliency metrics and reporting, will have a strong knowledge and linkage to technology and ensure the business and technology recovery strategies are aligned. The BRM fully supports the policies and standards of Firmwide Business Resiliency (FBR), CIB best practices and global regulatory requirements on the LoB resiliency function and direction. The BRM is able to deliver basic training and education on resiliency and implement continuous improvement initiatives to advance the resiliency function locally and contribute to programme evolution and maturity, globally. Ensure Business Resiliency Coordinators (BRCs) meet role and skill set requirements and objectives set forth by the CIB Resiliency team. The BRM provides guidance and support ensuring strategies and quality of the plans and BIAs accurately meet the requirements of the business and ensure alignment and adherence to FBR policy and minimum standards. Also compile Resiliency MIS to support Business in governance and oversight

Partnership with physical environment Service Delivery stakeholders (real estate, facilities, technology and security) is essential to assuring against physical disruption risks. The BRM is required to understand critical elements of electrical, HVAC, technical, and telephony infrastructures of strategic sites; participate, socialize and facilitate critical site infrastructure related activities, including: Major Event Project Calendar events; business testing; projects with major change elements to site; mitigating potential resiliency risk to site and LoBs.

Provide consultation to LoBs for commercial activities and responds to client enquiries in an appropriately timely and client-facing manner. This includes client presentations on JPMorgan’s resiliency program.

The BRM is responsible for the design, development and execution of tabletop exercises with management and BRCs to develop organizational preparedness for the Business Resiliency Plan and, as a result, meet compliance, risk assessment and all other assurance requirements.

Other Requirements (Preferred):

• Bachelor’s Degree or equivalent calibre/experience.
• Experience of operating in a professional setting, in a representative role (e.g. industry working groups, think-tanks and forums).
• Excellent written and oral communication skills - fluent English to business/presentation standards.
• Individual must be a self-starter and ambitious to develop in a fast-moving firmwide function, that is forward-looking and Service Delivery oriented.

Job Specific Skills (Evidenced):

• Team working in a multi-cultural corporate environment
• Diligence and attention to detail
• Robust and objective Project Management skills
• People and relationship management skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.