collection officer

☞ Smart4talent

View: 108

Update day: 06-05-2024

Location: Jalandhar Punjab

Category: Finance / Bank / Stock Insurance

Industry: Recruitment Staffing

Position: Collections Officer

Job type: Full Time, Permanent

Experience: 1 - 3 years

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SKILLS REQUIRED: debt collection,Communication skills,

:
We are looking for a Collections Officer to assist with the collection of outstanding debts. The Collections Officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.

ROLES RESPONSIBILITIES:
- Manage and deliver monthly performance in terms of resolution,rolls backs,recovery rates /values as per target set for the assigned portfolio.
-To achieve collection targets of the Respective Branch assigned,ensuring meeting PI Targets,Meeting the Target on Cost of Collections.
-Achieve the money collection under principal,fees charges as per targets .
-Regular visit to yard and reporting the discrepancies/complaint item as a visit report.Ensure repo process.
-Effectively address disputes,expired etc cases to prevent any probable escalation and highlight sensitive accounts to Collection Officer to prevent the same. Solving non starter cases
-Ensure trails updates are recorded in web- collection for follow up on normal portfolio.
-Ensure that the resources are optimally used with the number of visits,contacts ,PTP conversion ratio etc.-Settlement process involving issue of settlement letters to be in line with approvals received .Ensure nil delay in cash TAT and MIS-posting of payments.
-Negotiation skills ,relationship skills.Affirmative in nature,strong Leadership skills,Clarity of thought and perseverance.
-Working knowledge of computers.

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Deadline: 20-06-2024

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