Contract Management Specialist

Introduction
At IBM, work is more than a job - it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
Who you are:
As Kyndryl India Transport Contract Management focal, you will be accountable for all elements of contract management program at all IBM locations (Pan India) for Transport & Security including response centres; and you will provide subject matter expertise to stakeholders as required. Responsible for preparing scope of work for contract and driving RFP negotiations along with procurement ensuring supplier partner meet the corporate Security/Transport/ Legal standard in line with contract. Budgeting for the program, ensure contract management program is audit ready, developing plans to mitigate gaps if any and maintaining working relationship with Industry peers. The role requires close engagement & collaboration with diverse internal ( procurement, legal, ERLR, BU, Transport & Security team) and external Supplier teams.

What you’ll do:
Responsibilities include

• Engage with supplier partners and drive them for delivery to meet corporate standard and contract obligations
• Run regular monthly supplier SLA/ performance review meeting with internal stakeholders including procurement and supplier to evaluate supplier monthly performance ( based on defined supplier review SLA scorecard/ SLA matrix)
• Work closely with finance and internal business team to support Budget forecasting, seek finance approval and get Purchase orders released prior commencement of operations on monthly/ quarterly/annual basis & also monitor expense to meet target.
• Timely and accurate closure of Supplier billing as per billing process, validation of invoice and generate MIS
• Engage with Pan India IBM team , gather information and provide support from Supplier on key strategic areas to further improve Operational Efficiency
• Generate MIS report for management review and any other support
• Ensure contract management program is audit ready by following the approved process and with proper documentation
• Support management in developing scope of work, drive RFP process along with Procurement
• Engage with stake holders and develop process document
  

Required Technical and Professional Expertise

• Candidates with 7+ years of professional experience are preferred including previous experience of 3-5 years in vendor management/ supplier interfacing role (preferable)
• Min. 3yrs Degree (Any stream)
• Ability to understand relevant laws, rules and regulations relating to the Transport Department
• Ability to consistently meet deadlines, follow-up to ensure tasks are thoroughly completed and can be counted on to meet commitments.
• Efficiently handle multiple tasks & priorities with a strong attention to detail and maintain Integrity
• Strong negotiation skills with ability to influence parties to arrive at common decision
• Excellent analytical and problem-solving skills.
• Great interpersonal and communication skills (both written and verbal) and collaboration skills with ability to understand perspective of different stakeholders and come up with a workable solution
• Flexibility in schedule as needed to supported business demands such as month end/Quarter-End close
• Team player comfortable working cross functionally both with In and Out of the department with all-inclusive mind set and with an ability to give and take help from diverse team members
• Strong documentation skills with ability to organize and maintain evidence artefact for audit support.

Preferred Technical and Professional Expertise

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management with ability to prioritize and stay organized in a fast-paced work environment
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications
• Desired Strength - Adaptability, Focus, Teamwork and collaboration

About Business UnitThis position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.

As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.

Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.

We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.

Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.

Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.