Corporate Communications Officer

☞ RVS IT Limited

View: 103

Update day: 06-05-2024

Location: Jammu Jammu and Kashmir

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Job type: Full-time

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Job content

RVS IT is currently looking for a Corporate Communications Officer to support the corporate communication learning needs of its global workforce. Based out of Jammu and reporting into the Chief Operations Officer, this role will be responsible for all corporate communication learning programs across RVS IT’s multiple locations.

Roles and Responsibilities

  • New Hire Communication Training (Class room training)
  • Feedback & Coaching agents on Communication and spoken English.
  • Audits transactions for agents on the floor on a prescribed sheet defined by the client or TT
  • Give documented feedback as per the gaps identified in the audit.
  • Attend Weekly calibration calls with the client/internal to be attended as per calibration roster.
  • Conduct training sessions as per requirement under specified timelines.
  • Complete his/her certification process.
  • Performance Assessment of Trainees during tests
  • Database management, daily reports, and analysis

Desired Candidate Profile

  • Good knowledge of grammar and pronunciation
  • Must have a good understanding of functional Grammar and MTI.
  • Should be acquainted with the communication nuances of the local audience possible kinds of errors that one would expect in the location.
  • Feedback and Coaching skills.
  • Good rapport building skills, extremely methodical and organized
  • Good analytical ability
  • Good reading / learning, researching Skills
  • Applicant should be proficient with MS-Office (Word, Excel, power point)
  • Willingness to work 24/7 - needs to be comfortable with working in shifts
  • A strong sense of commitment, meeting timelines and passion towards people capability development are necessary for the role

Who are we:

RVS IT is a UK based British MNC serving IT MSPs based across the UK and mainland Europe with end users spread across the USA, UK and mainland Europe. The end users are provided technical support and IT consultancy services from our Jammu based Network Operations Centre 24x7x365.

Benefits

  • Annual Bonus
  • Provident Fund
  • Employee’s State Insurance Corporation
  • Medical Insurance
  • Night Allowances
  • Pick and Drop facilities (Only for Female Staff)
  • Day outs for Staff
  • Team Lunches
  • Maternity/ Paternity leaves
  • Retirement Benefits
  • Paid Time Off
  • Flexible work schedules and workplace perks like on site snacks
  • Flexible working

Location : Jammu

Experience : 2-5 yrs

Kindly note candidates with relevant experience can share their resume to jobs@rvs-it.co.uk

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Deadline: 20-06-2024

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