Customer Service Representative

View: 109

Update day: 06-05-2024

Location: Nasik Maharashtra

Category: Other

Industry:

Job type: Full-time

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Job content

Job Description

Answering calls and resolving queries about product or company.
Noticing significant subtleties of every discussion.
Conveying verbal acknowledgments of offers to our Sales group for closing.
Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
Maintains operations by following policies and methodology and functional changes.
Keeps up quality service by adhering to organization guidelines.
Reaching potential or existing clients to advise them about product
Responding to inquiries concerning things or the organization
Posing questions to comprehend client necessities and close sales
Considering the details of each offering and staying side by the side of updates to these contributions.
Acquiring and updating an individual’s contact details.
Calling active or old customers to encourage the purchase of items.
Good knowledge of computer programs like (CRM software) and other telephone systems
Proven track record of successfully meeting sales quota over the phone.
Ability to switch communication styles

Skills

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