Customer Support Executive

View: 104

Update day: 03-06-2024

Location: Pondicherry Union Territories

Category: Other

Industry:

Job type: Full-time

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Job content

Job Role For Customer Support Executive

Actively monitor and review user comments, suggestions, feedback and complaints across Google Play Store and our website.
Respond to the user queries and maintaining the brand reputation
Should be able to answer incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided.
Should be able to answer to emails timely ensuring adherence to the process standards.
Follow up customer calls made wherever and whenever is necessary
Good English & Hindi Speaking & Writing skills.
Good Knowledge of Google Sheets / Excel.

Job Role for Marketing Executive

Develop, manage & build relationships with vendors.
Excellent English & Hindi Speaking & Writing skills (without any grammatical errors).
Good Knowledge of Google Sheets / Excel.
Knowledge in Digital Marketing, Social media marketing, Internet marketing would be an added advantage
Promote awareness of brand image internally and externally.
Answer telephones using appropriate etiquette.
Analyze the market Trend and promote our Product

You can send your CV to hr@affairscloud.com or you can visit our website to apply other job roles we are hiringwww.affairscloud.com

You can also fill the link for applying various jobs in our companyhttps://forms.gle/7BkY3tGJ8A5nQLfS8

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