Customer Support Internship

☞ Ketto

View: 103

Update day: 25-04-2024

Location: Mumbai Maharashtra

Category: Accounting / Auditing Agriculture / Forestry / Fishery Other Information Technology Consulting / Customer Service Electrical / Electronics Finance / Bank / Stock Restaurant / Hotel / Tourism Human Resources Legal / Contracts Transport / Logistics / Warehouse Health / Medical Care Real Estate Serving / Cleaner / Maids PG / PB / Reception Event Telecommunications

Industry: Healthcare

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Job content

Job Description

The profile requires a candidate who can handle inbound queries from Ketto’s customers through social media and other digital platforms

Roles & Responsibilities

  • Handle inbound queries from Ketto’s customers through social media and other digital platforms
  • Conduct surveys and get customer feedback over call and email
  • Support the customer support team with miscellaneous daily operations
  • Update daily reports

Eligibility

Ability to thrive in a dynamic, fast-paced startup environment.
Holding a Bachelor’s degree or an equivalent diploma.
Strong communication skills - verbal and written.
Multi-tasking ability - You can efficiently prioritize and quickly resolve multiple queries.
Desire to learn - You’re a highly motivated self-starter, with an eagerness to learn and grow.

Company Introduction

Ketto is Asia’s most trusted and visited crowdfunding platform that helps you raise funds for medical emergencies, personal needs & charitable causes.** We’ve Raised Over ₹ 1000+ Crores**,with our expertise and credibility in the crowdfunding space from over 3 Million donors.

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Deadline: 09-06-2024

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