Customer Support Specialist

☞ Webart Softech

View: 107

Update day: 15-05-2024

Location: Panchkula Haryana

Category: Other

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Hi,

we have an urgent opening for Bpo Associate .

Kindly find the details with job description for " Customer Relationship Executive"

5 days working

Experience: 1-4 years

Skills: very good communication skills

Shifts: 6:30am-3:30pm, 11:30am-8:30pm, 4pm- 1am, 8pm-5am and 10 pm- 7 am

Process: International

No targets and bigger Incentives

Job Description

Deal directly with customers by telephone

Respond promptly to customer inquiries

Handle and resolve customer complaints

Obtain and evaluate all relevant information to handle inquiries and complaints

Record details of inquiries, comments and complaints

Record details of actions taken

Communicate and coordinate with internal departments

Follow up on customer interactions

This job is provided by Shine.com
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Deadline: 29-06-2024

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