CX Technical Writer Intern

Summer 2022 Intern – Technical Writer Location: Hyderabad/Bangalore

Turn your interests in technology and explaining how things work into a career! If you’re studying creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We’re based in Hyderabad and we’ve got one of the best technical writing teams in the business. We work collaboratively with developers, quality engineers, product managers, and usability experts to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides; we create Trailhead online learning tutorials, videos and other user assistance to help customers use a variety of business applications. You’re a great match if you’re self-directed, passionate about technology, and are interested in producing high-quality documentation. You’ll learn innovative technical communication tools and Agile methodologies to build a career!

Responsibilities: Create and update documentation and user assistance for Salesforce products.

Experience/Skills Required:

Excellent writing and editing skills

Ability to meet tight deadlines

Ability to adhere to styles and processes

Knowledge of XML or HTML

Ability to learn new technologies quickly

Focus on quality and details

Strong team player

Customer advocate

Working towards a Bachelor’s or Master’s degree in a technical or communications

field

Experience/Skills Desired:

Experience with authoring and publishing tools

Experience with video and image editing software

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies.

We’re included in Fortune Magazine’s “100 Best Workplaces for Millenials” and “Most Admired Companies” lists. Our CEO, Marc Benioff, was honored as one of the 2016 Highest Rated CEOs on Glassdoor. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For. Our “more human, less corporate” culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob.