Cyber Security :: Immediate joiners preferred

☞ Advance Computer Services Ltd

View: 108

Update day: 06-05-2024

Location: Thane Maharashtra Mumbai

Category: IT - Software

Industry: IT Services & Consulting

Position: Technical Support Engineer

Job type: Full Time, Permanent

Experience: 1 - 3 years

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Job content

Primary Responsibilities: We are seeking a SOC engineer to provide support for Microsoft/Mac-based systems. The role includes troubleshooting for our clients IT issues and supporting their variety of applications and technology needs.

Our ideal candidate will bring:

  • Experience 0 to 1 year of IT support experience (Windows/Mac operating systems)
  • Basic understanding of: Windows, Networking, Mail systems, Hardware installations
  • A passion for technology, innovation, and making a difference • Exceptional documentation
    skills
  • An eagerness to learn and improve
  • A positive personality, attitude & a Team player.
  • Can thrive under pressure and meet deadlines
  • Ability to be adaptable, flexible, and a multi-tasker
  • Excellent Verbal & written communication skills

Tech Skills -

  • Basic understanding on Windows 7/8/10
  • Basic understanding on Sever 2008/2012/2016
  • Basic understanding on Remote access tools such as; TeamViewer, MSP anywhere, logmein, AnyConnect • Basic understanding on Application Installation/troubleshooting • Basic understanding of Printers, Antivirus

Have knowledge on any one of the below tools:

  • Ticketing systems - Autotask, Remedy, ConnectWise, Spice Works, ServiceNow AND
  • RMM Platforms – Solarwinds, N-able, AVG Managed workplace, Continuum, Kaseya, Jamf

What you will receive:

  • A company that is invested in your continuous improvement and growth.
  • A company focused on making a great company culture
  • An opportunity to make a difference in the company and to be rewarded for doing so
  • A company that is ever-changing with core principles that are unwavering
  • An opportunity to grow rapidly with the company with a defined career ladder
  • A generous compensation package, bonus potential and benefits
  • Variety in the work that is performed in a fast-paced environment

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Deadline: 20-06-2024

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