Cluster Business Leader

☞ Yes Bank

Aussicht: 111

Update Tag: 06-05-2024

Ort: Bikaner Rajasthan

Kategorie: Landwirtschaft / Forstwirtschaft / Fischerei

Industrie: Financial Services

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Jobinhalt

Strategic/ Managerial Responsibilities
  • NA

Core Responsibilities
  • Plans, organizes, implements sales programs for the area handled and is responsible for achieving overall sales objectives for the assigned cluster.
  • Forecast, track territory opportunities to close the deal.
  • Confers with State Business Leader in defining annual business plan for the sales function based on the defined corporate strategies.
  • Translates the annual sales plan into quarterly and monthly, weekly operational plans and develop, on a cluster scale, sales targets and volume goals for each product , in conference with the State Business Leader.
  • Manage profitability – Productivity, Yield and acquisition cost within the budgeted levels.
  • Receives finalized Sales Plan, compiles and communicates to Field executive
  • Identification, hiring, training and retention of the desired sales staff at RP/RL levels directly reporting to him/her (Along with HCM)
  • Regularly monitors the orders taken by the sales executives. In case of non achievement of sales target, takes appropriate measures
  • Develop and implement a performance management system and culture as per the KPI
  • Develop a formal monitoring mechanism and MIS to ensure that each parameter of KPI is constantly measured, reported , analyzed and improved
  • Monitor competitor sales strategy and develop plans to counter the same
  • Act as a constant source of feedback to product and programme team to aid in innovating the current product offering and launching new products
  • Monitor Volumes, Productivity, Weighted IRR, Cross Sell penetration and delinquency, exception, Service Quality, Product Mix, Channel Mix, Segment Mix, Sanction Rate and Disbursal Rate.
  • Implement processes as per policy.
  • Educate and train the team members on the policy requirement
  • Ensure and check that policies and standards are being implemented at the ground level.
  • Ensure that Cluster is always Audit Ready and Complaint with internal and external policies and regulations
  • Create a customer centric culture
  • Define measure, monitor and control parameters that improve customer experience.

People Management Responsibilities
  • Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
  • Develops talent within the team by providing guidance, ongoing feedback, and coaching and development opportunities to team members to enable achievement of the defined goals

Risk and Internal Control Responsibilities
  • Implements the risk policies and processes (operational, regulatory, financial, informational, reputational and audit risks), ensuring that that these meet regulatory and internal requirements.
  • Implements the internal control systems in the department and participates in the departmental audits.
  • Implements practices to bridge gaps identified during departmental audits.

SECTION IV: KEY INTERACTIONS

Key Internal Interactions
Purpose of Interaction

Other Business
  • For soliciting business requirements/ objectives for defining the BU strategy
  • For coordinating and aligning on all aspects related to business.
  • Generating and converting leads from other business.
  • Bridging the gap between own and other businesses.

HCM / YSB
  • For identifying the training / leadership development requirements for the BU

Key External Interactions
Purpose of Interaction

Customers
  • Day to day interactions for quality focus and timely delivery.

SECTION V: KNOWLEDGE & EXPERIENCE

KNOWLEDGE

Minimum Qualifications
  • Bachelor’s degree in any field.
  • Master’s degree in Agriculture is preferred.

Professional Certifications
  • NA

Language Skills
  • Written and spoken English is essential

EXPERIENCE

Years of Experience
  • A minimum of 10-12 years of relevant experience with at least 5 years in a similar role

Nature of
Experience
  • Prior experience in Agri Business with a Bank / NBFC

SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORS

BEHAVIORAL COMPETENCIES

Core Competencies
Competency Name
Behaviors

  • Customer Focus
  • Listens to and demonstrates an understanding of customers’ stated and unstated needs
  • Delivers customer value through timely and quality execution of tailored customer solutions
  • Identifies problems, critically reviews facts, identifies root causes and derives practical solutions

  • Professional Entrepreneurship
  • Seeks out new challenges, secures resources and work towards achievement of success
  • Displays ownership for team and personal commitments including outcomes of incorrect decisions

  • Drive for results
  • Takes effective decisions for the function/ team, focusing on the short to medium term objectives
  • Displays a high sense of initiative and urgency towards delivering results on time
  • Raises bar for self-performance in delivery of results while ensuring adherence to stated timelines

  • Influence and Impact
  • Effectively uses positive influencers and counters negative influencers to meet his objective in a situation
  • Develops strong customer relationships by ensuring care and responsiveness in all interactions

  • Quality Focus
  • Identifies sources of errors or aspects impacting quality of work/service delivery and determines a course of action to prevent their recurrence
  • Strives to continuously improve existing process and devise new ways of doing things within own sphere of operation to enhance efficiency in operations and processes

  • Sales & Customer Relationship Management.
  • Product and Business Knowledge.
  • Financial Acumen.
  • Primary and secondary research skills..
§ Sales & Customer Relationship Management.
  • Product and Business Knowledge.
  • Financial Acumen.
  • Primary and secondary research skills..
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Frist: 20-06-2024

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