Collection Officer

Aussicht: 111

Update Tag: 06-05-2024

Ort: Gwalior Madhya Pradesh

Kategorie: Finanzen / Bank / Aktien Versicherung

Industrie: Recruitment Staffing

Position: Collections Officer

Jobtyp: Full Time, Permanent

Erfahrung: 1 - 2 years

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Jobinhalt

DUTIES AND RESPONSIBILITIES

Manage and deliver monthly performance in terms of resolution, rolls backs, recovery rates /values as per target set for the assigned portfolio.
To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets, Meeting the Target on Cost of Collections.
Achieve the money collection under principal, fees charges as per targets.
Regular visit to yard and reporting the discrepancies/complaint item as a visit report. Ensure repo process.
Effectively address disputes, expired etc. cases to prevent any probable escalation and highlight sensitive accounts to Collection Officer to prevent the same. Solving nonstarter cases
Ensure trails updates are recorded in web- collection for follow up on normal portfolio.
Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc.
Settlement process involving issue of settlement letters to be in line with approvals received.
Ensure nil delay in cash TAT and MIS-posting of payments.
Negotiation skills, relationship skills. Affirmative in nature, strong Leadership skills, Clarity of thought and perseverance.
Working knowledge of computers

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