Manager-OTC
Aussicht: 102
Update Tag: 06-05-2024
Ort: Hyderabad / Secunderabad Telangana
Kategorie: Elektrik / Elektronik Restaurant / Hotel / Tourismus
Industrie: Information Technology
Jobinhalt
Inviting applications for the role of SM, Order Management
You’re responsible for Order Management in an outsourced environment, supporting international clients, covering the end to end process - Booking for products which includes Contract Management/modification/administration etc., Customer master Data management, billing and invoicing, service contract management, Customer query/Dispute resolution.
Responsibilities
- Ensure successful Transition of work in initial phase of engagement, and then quickly stabilise operations.
- Deliver on SLA’s and other dedications made to clients. Ensure right people management.
- Build a phenomenal people connect with team. Implement tools embedded into the solution for successfully transforming processes.
- Drive operational levers to ensure financial commitments are met.
Minimum qualifications
- Graduate (any stream)
- Relevant experience in Order Management with clients with business in the Office Equipment/Consumer electronics/Imaging industry in a B2B model.
- Consistent record of leading a team of 30+ FTE in an outsourced environment
- Excellent communications skills – both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients.
- Exposure to SAP desirable
- Passport ready – willing to travel
JobManager
Primary LocationIndia-Hyderabad
Education LevelBachelor’s / Graduation / Equivalent
Job PostingJul 26, 2021, 7:17:07 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
Frist: 20-06-2024
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