Manager / Senior Manager – Digital Sales (Health Insurance)
Aussicht: 103
Update Tag: 06-05-2024
Kategorie: Finanzen / Bank / Aktien Versicherung
Industrie: Insurance
Position: Sales Officer
Jobtyp: Full Time, Permanent
Erfahrung: 6 - 10 years
Jobinhalt
Roles and Responsibilities
The individual would lead a team of 6 to 8 inbound focused sales executives engaged in helping clients to buy health insurance policies digitally. Clients would buy both personal as well as group insurance policies.
- Recruit, train and motivate members to serve clients to buy group health insurance policies. Also, help our existing clients and their employees to buy personal health insurance policies.
- Review pipeline/funnel of the team twice a day
- Ensure specific update and status of each lead is daily updated in the firms CRM system i.e. PAM
- Systematically improve connection ratio of incoming leads. Track and report this metric on daily/weekly/monthly basis
- Be the go-to person for the team to answer clients FAQs on product
- Familiarize oneself with proprietary pricing raters of the firm to share quotes with the clients
- Liaise with the underwriting team to seek exceptions on pricing for specific proposals
- Handover the client to servicing team to onboard the client and manage day to day servicing
- Follow-up with clients to renew policies timely. Ensure that persistency is duly maintained with the firms benchmark
- Oversee interactions of the team with prospects and clients. Listen to call recordings as well as live calls
- Identify specific training needs for the team and work with in-house training team to fill the skill - gaps
Desired Candidate Profile
- Persuasive skills for effectively closing a sale
- Detail oriented to track and report, sales pipeline and achievements
- Target oriented to be able to drive and motivate the team
CANDIDATE BACKGROUND:
- Graduation in any field
- Person should have prior experience of selling health insurance
- Candidate must have prior experience in inside sales or tele-sales
- Experience of selling group health insurance is preferred but not a must
Perks and Benefits
Frist: 20-06-2024
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