Project Management - Deputy General Manager

☞ Paytm

Aussicht: 102

Update Tag: 06-05-2024

Ort: Noida Uttar Pradesh

Kategorie: Finanzen / Bank / Aktien

Industrie:

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Jobinhalt

Job Id: 9048

About Us :
Paytm is India leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.

About the team :
The platform is leveraged by Lending business as well for various Loans & Credit card issuance prospects. Team consists of telesales marketing, which facilitates new merchants with there requirement of loan & other lending products. And helps them embark new journey.

About the role :
You will required to coordinate between internal business team, call center vendors & drive improvement in agent performance while reducing cost.

Expectations/ Requirements :
  • Creative and dedicated individual who will fit with our collaborative culture
  • Cohesively work with a lot of people, across functions and teams every day
  • Develop comprehensive project plans along with key stakeholders
  • Program manage initiatives that are driven centrally for Technology improvements
  • Track Program/Project performance, specifically to analyze the successful completion of
short- and long-term goals
  • Engage with various Business & Technology Teams within Paytm to identify common
bottlenecks esp. on Technology front.
  • Implementing sales strategies.
  • Managing the telesales team and assisting junior staff.
  • Monitoring the performance of the sales team.
  • Setting weekly and monthly sales targets.
  • Designing & implementing incentive schemes
  • Driving initiatives with business team to improve agent productivity
  • Manage the implementation of continuous vendor improvements including
benchmarking, CRM integration

Superpowers/ Skills that will help you succeed in this role :
  • High level of drive, initiative and self-motivation
  • Ability to take internal and external stakeholders along
  • Ability to work well under pressure
  • Love for simplifying
  • Growth Mindset
  • Willingness to experiment and improve continuously

Why join us :
  • Fast pace team with lot of learning
  • Working with like minded, growth oriented team
  • A solid 360 feedback from your peer teams on your support of their goals
  • Respect, that is earned, not demanded from your peers and manager

Compensation :
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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Frist: 20-06-2024

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