Senior Engineer - Linux

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity :

Wallet Platform troubleshooting Specialist is typically assigned to work with service quality troubleshooting / assurance Level 2 Operations activities in an operations organization. Role is to perform the emergency changes & fixing activities and ensure that all the Tickets raised over the events on a wallet platform network get fix and resolve within the stipulated time period as per the agreed SLA with customer!

• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.
• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

You will be responsible for:

• Solving problems of tickets and execute emergency changes for Mobile Money nodes like Mobile Money Manager, Access Module, Partner Web Server, Customer Web Server Database server, Syslog, RDS, HSM Security.
• Ticket Management for the assigned Network Services of Wallet Platform.
• To do 2nd level investigation of alarms & Fault/cause related to system/network problems.
• To execute Emergency & Schedule Changes on wallet platform servers.
• Fair knowledge of Level 2 Fault Management for Mobile Money Platform processes like MMM, AM, PWS, CWS, PG, Syslog, Database Server.
• Regular follow up on the tickets with relevant departments working on it as per the MSTOP process.

To be successful in the role you must have:

• Excellent knowledge of Event Management, 2nd Level Incident Management, 2nd level legal request execution, 2nd Level Assurance support activities, 2nd level Customer Support experience.
• Technical or functional skills: Good level of Linux knowledge, shell scripting, JAVA, Tomcat, SSH/SCP/SFTP. Good level Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Network.
• Certifications: Linux or Oracle certification is mandatory.
• Advance technical exposure to alarm/ticket management in critical Mobile Money Platform nodes like Mobile Money Manager, Access Module, Partner Web Server, Customer Web Server Database server, Syslog, RDS, HSM Security.
• Excellent level of knowledge on Linux platform and scripting languages like Pearl & Shell scripting.
• Good level knowledge ofcontainers (orechstrator & kubernettes)

Key Qualification:

• Qualifications: Degree within Telecommunication Engineering/Computer Science/Computer Engineering.
• Years of experience: 3+ Years

What´s in it for you?

Here at Ericsson, our culture is built on over a century of daring decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.