Decision Analytics Manager

Job content

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients

ZS Associates’ Business Consulting group delivers solutions to a broad spectrum of marketing and sales challenges. We also help our clients transform their marketing and sales organizations to implement these solutions. Our solutions and recommendations are based in rigorous research and analysis underpinned by deep expertise and thought leadership

Job Description

The Manager position is the precursor to the Associate Principal and Principal Positions, and therefore part of the ZS leadership ladder. Every Manager leads one or more ‘Spaces’, i.e. business units focused either on a specific client, or a specific expertise area. Therefore, ZS Managers are responsible for innovation, thought leadership, relationship management, people growth and defining-running-refining their space operating model, guided closely by Principals. Managers leverage their experience to take responsibility for projects and lead client and ZS-leader relationships immediately. Managers enter ZS either as generalists across practice areas or industries, or as specialists within one area.

Job Responsibilities:

Partner with our leaders to drive new business development and build sustained client relationships

Consistently lead teams to deliver high-quality work products within expected time frames and on budget

Demonstrate ability to quickly assimilate new knowledge while staying abreast of current business and industry trends relevant to the client’s business

Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes

Play a key role in development of new consulting capabilities and offerings

Direct multiple projects simultaneously, honing analytic and project management skills

Motivate, coach, and serve as a role model for project team members with diverse skills and backgrounds

Qualifications

10-14 years’ work experience through consulting work or within as an industry leader (a combination of experience is preferred)

Approximately 4-6 years of prior management consulting experience, preferably in the healthcare/pharmaceutical industry;

Knowledge of growth marketing activities like strategic brand segmentation, value proposition, and positioning is preferred

Demonstrated experience growing relationships and driving professional services revenue within existing clients

MBA from a top university strongly preferred, with a record of strong academic performance

Highly analytical with strong quantitative skills

Analytic problem-solving skills, with an ability both to see the big picture and delve into details;

Extensive team management and project delivery experience

Experience leading a virtual team of consulting professionals across multiple projects

Excellent organization & planning skills and willingness to travel to meet client needs

In addition, we seek individuals with the following

Desire to make a business impact for our clients

Track record of growing and developing strong junior team members

Personal initiative and strong work ethic

Ability to think strategically and see the “big picture” while also getting into the details of execution

Organization & planning skills

Forward thinker and self-starter who thrives on new challenges and adapts quickly to learning new knowledge