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deputy manager in jamshedpur

  • Designation: Deputy Manager/ Manager (Depending upon the candidates merit)
  • No of Vacancy: 01
  • Minimum Qualification: B.Tech
  • Relevant Experience: 5-6 yrs
  • Job Location: Jamshedpur
  • CTC: 6 Lacs to 7 Lacs
  • The detailed JD for this roll is as follows:
  • Manage IT environment of the company.
  • Applications basic script knowledge.
  • Plan, organize, control and evaluate IT environment and electronic data operations.
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Identify problematic areas and implement strategic solutions in time
  • Coordinate for audit documentation
  • Daily operations and systems support to employees
  • Knowledge of functionality of hardware and software components
  • Backup all the applications as per schedule defined by IT Policy.
  • Knowledge of Installation and configuration of computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Have control of Restricting access to unauthorized site, downloads and users.
  • Install and train end users of any applications.
  • Maintaining records of software licenses
  • Proven working experience as an IT Officer or relevant experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Ability to manage personnel
  • Both SLA and Non-SLA scopes will be handled promptly.
  • Handle all escalated issues as necessary, scrutinized root cause
  • Make sure that the requests for all the analysts are balance to ensure all work is completed on time
  • Escalate to the next level of support as dictated by process if needed
  • 5 - 6 year experience in IT, SAP ERP, Oracle and Dotnet.
  • Excellent English communications skills both oral and written
  • Strong customer service and interpersonal skills
  • Ability to work independently and manage multiple tasks within a heavy workload environment while meeting service quality and turnaround objectives
  • Good working knowledge on MS office
  • Good analytical and problem solving skills is a must
  • Willing to stretch working hour during crisis including holidays
  • All deliverable reports will need to be submitted on time to make sure that all requests are monitored effectively.
  • Sets the Estimated Completion Date (ECD) and the correct scope for the requests
  • Monitoring the volume of the requests and process it in a timely manner
  • Coordination of all the IT Meeting and prepare and circulate the MOM

skills

IT, SAP, oracle, Neywork

qualification

B.E/B.Tech
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Deadline: 04-12-2025

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