Desktop support engineer L2

☞ PESHR

View: 101

Update day: 06-05-2024

Location: Mumbai Suburbs Maharashtra

Category: IT - Software

Industry: Information Technology Services Computer Software Staffing Recruiting

Position: Entry level

Job type: Full-time

Salary: View Detail

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Job content

An Opportunity To work with world best org

Exp-4+ years As a Desktop support engineer

Shift - 4:30 pm to 1 am

Week off-2 Days off

Job Responseblity
  • Installation,configuration, troubleshooting,uninstallation of OS and standard Office automation applications.
  • Windows Operating system support for Win 7.1, SP1 Win 8.
  • Installation of standard software.
  • Installation of application clients on Desktops and Laptops.
  • Hardware and Software upgrade on end-user computing devices.
  • Configuration of printers, WI-FI, emails.
  • Managing disk/folder sharing and permission settings on desktops.
  • Identify the frequent problems and reporting SITEL about the generic solution.
  • Installation of Patch Updates using tool / Manual as per the frequency set by SITEL.
  • Prepare Maintain standard Operating Environment (SOE) with images for quick roll out.
  • SITEL will provide access to MS Lync or other custom tool to CMS engineers to aid remote support.
  • Voice Network need to have basic L1 knowledge, crimping, colour codes, troubleshooting techniques, etc.
  • Voice Resource should be able to configure desk phones (Avaya).
Skills Require
  • Technical expertise
  • Managing the sifts
  • Experience handling team
  • Excellent communication skills
  • Site support experience for IT support
If Interested Contact me

7350006669

Rushikesh-rushikesh@peshr.com

This job is provided by Shine.com
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Deadline: 20-06-2024

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