Director, Data Centre

Job content

Director, Data Center

What this job involves:
Providing a roadmap for success

Provide data center operational direction/leadership at the account/divisional/region level to advance Data Center capabilities and JLL market share in FM and IT services while promoting DC lifecycle products
Responsible to enable growth within global data center sector service line
Build strong working relationships with key client representatives and promote JLL’s DC Management expertise that covers FM Ops, Consulting, Transaction Management or Leasing and Project Management.
Implement standard business operating mechanisms such as regular team meetings, strategic review forums, training conferences and regular analysis and reporting processes to ensure team engagement and alignment and to provide an effective and efficient business operation in Data Center FM
Director level resource in West Asia will work closely with a large team of Critical Environment experts across APAC on the Sales, Operations and Platform side.
Responsible to drive operational excellence within Hub of critical accounts focusing on financial and operational performance/compliance
Actively participate in Engineering Operations and DC Operations activities by attending required meetings and developing and implementing programs and procedures on a priority basis so as to support the Engineering platform and strategy.

Responsible to drive a culture of 100% data center uptime managing KPIs according to JLL contractual parameters exceeding customer expectations
Ownership of account deployments impacting financial profile and operational delivery
Support data center business pursuits with divisional and regional business ensuring targets are achieved
Coordinate between Solution Development, Engineering Operations platform, Transactions Management, Project Management and provide a key linkage between the wider JLL organisation and client representatives.

Provide data center solutions and new business transition support leading complex engagements and transformation programs in high risk environments.
Provide technical advice and consultancy to clients and the JLL DC facilities management and Engineering Operations teams as required. Attend QBRs for major data center accounts

Monitor market trends and changes to ensure that JLL provides industry best practice in the delivery of DC FM Operations

Drive deployment of data center products and support post-deployment and feedback loop.
Provide input to strategic data center product bundle to enhance JLL Data Center capabilities.
Provide ownership of all DC/CE managed space within a designated area.
Act as subject matter expert and single point of contact for data center operational management within your assigned responsibility.
Development and deployment of strategic tools and processes necessary to support an industry leading data center program focused on 100% uptime.
Advance market position with analytics of mission critical applications and processes to digitize CE data.
Consult with clients and account leadership with all aspects of data center operations, management, account expansions and design.
Maintain effective communications with external and internal clients, technical personnel and key management
Position could require up to 40% travel.

Manning people and operations

. Leadership role responsible for ensuring the delivery of Data Center FM/IT Services Operations for dispersed West Asia Hub portfolio related to enterprise, colocation, hyperscale and edge computing. The role supports sales, solutions, due diligence, transitions, operations and compliance of data centers across a region focusing on expanding the services line while ensuring profitability and growth targets.
Leadership of our all data center best practices focused on networking, best in class performance, program/playbook updates and Engineering Center of Excellence.
Lead critical environments portfolio transitions, technical due diligence, root cause analysis, personnel development and establishing technical training programs.
Lead large teams of indirect and direct employees influencing business outcomes for the data center/CEM global service offering

Sound like you? To apply you need to be:
A Successful Data Centre Director should be …

Endowed with following Skills: -
Leadership skill
Man management
Communication
Strategic Thinking
Technical knowledge of Electrical Electronic and Mechanical Engineering Systems
Microsoft Office Suite
Public speaking
A technical and admin pro

Bachelor of Technology or equivalent. (Electrical, Electronics, Mechanical)
Knowledge of MEP systems supporting Data Centre Operations
Knowledge of Audits and other quality assurance programmes
In depth knowledge of Tier classification of DCs and related performance standards
Minimum of 14 years data center operations experience related to FM or IT service delivery
Minimum 8 years driving business line expansion in a high growth market.

A steadfast leader with strong business know-how

Ability to drive multiple accounts within a division or region with values ranging from $20-100M
Ability to interact with c-suite, internally and externally
Thorough knowledge of sales process, ability to convert prospect clients to solution/transition phase
Ability to articulate value proposition to prospect clients(c-suite) and deliver on solution
Thorough understanding of data center systems related to operational delivery.
Thorough understanding of IT raised floor, co-location, hyper-scale and cloud environments.
Prior experience with development of mission critical programs, procedures, and DCIM/MCIM/CMMS systems.
Other assignments as required

An excellent communicator

We achieve our biggest success when working together, so clear communication is key, as is collaboration and team work. Having a strong command of language—both English and Hindi—will help you succeed as a Director Data Centre, especially in winning potential clients and maintaining good relationships with them, encouraging your people to do great work, and creating good dynamics with the data centre team.

What we can do for you:
At JLL, our purpose is to shape the future of real estate for a better world.

We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!