Position: Associate

Job type: Full-time

Salary: View Detail

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Job content

Responsibility:

  • Plan, Organise and Control the implementation and operation of CRM and ERP applications.
  • Documentation of all the business requirements and processes related to CRM and ERP.
  • Preparation of internal training documents and conducting employee training on CRM and ERP.
  • Sort out day to day queries of end-users and management reports/data from CRM and ERP.
  • Coordinate and engage with vendors related to implementation, maintenance, enhancement, and support of CRM and ERP applications. Including integration of CRM / ERP with other applications.
  • Design, Develop, Implement, and Coordinate systems, policies, and procedures to ensure the security of data, access and backup systems.
  • Experience:

  • Should have a minimum of 4 years experience.
  • Must be hands on experience in implementing ERP/CRM system
  • Experience in implementation of systems like NetSuite, vTiger, LeadSquare, Zendesk etc.
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    Deadline: 20-06-2024

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