Customer Service Executive - Provisioning & Configuration Management
Ver: 101
Día de actualización: 06-05-2024
Ubicación: Chennai Tamil Nadu
Categoría: Otra Consultoría / Servicio al cliente IT - Hardware / Redes Tecnologías de la información Telecomunicaciones
Industria: Telecommunications
Contenido de trabajo
This position needs to provide key information to managers & Leads Liaising with OA and fulfilling their requests for information also may play a large role. Accountable for a successful end to end delivery quality assurance.
Other knowledge/skills
- Delivery - Able to handle complex delivery queries and resolve delivery queries and support Order analyst. by resolving the establish clearly defined objectives & deliverables.
- Communication - Able to provide clear verbal/nonverbal communications to Order analyst and SME based on process calls outcome
- Customer Relationship management - Able to understand customer requirements; Builds partnership relations with support groups and customer while instilling confidence within the customer.
- Skilled in Telecommunication and networking technologies. Technical data product knowledge in SDWAN, IPVPN, IA & DSL products
- Minimum 2- 3 years of experience in Delivery management.
- Working independently with minimal supervision in a non-structured environment
- Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines
- Multi-tasking, Action oriented, decision making
- Ability to handle large volume of work items to ensure nothing is overlooked
- Skill and proficiency in handling multiple process
- Flexible, analytical, stress resistant and work under pressure
- Bachelor’s degree in Telecommunication Engineering will be preferred or similar Technical discipline with relevant work experience will also be considered
- Six sigma, Prince 2 Certification will be a plus
- Skilled in using Microsoft Office tools
Job Segment:Telecom, Telecommunications, Service Manager, Manager, Customer Service, Technology, Management
Plazo: 20-06-2024
Haga clic para postularse como candidato gratuito
Reporte trabajo
TRABAJOS SIMILARES
-
⏰ 15-06-2024🌏 Salem, Tamil Nadu
-
⏰ 13-06-2024🌏 Chennai, Tamil Nadu
-
⏰ 09-06-2024🌏 Chennai, Tamil Nadu
-
⏰ 28-05-2024🌏 Chennai, Tamil Nadu
-
⏰ 11-06-2024🌏 Madurai, Tamil Nadu
-
⏰ 12-06-2024🌏 Erode, Tamil Nadu
-
⏰ 03-06-2024🌏 Vellore, Tamil Nadu
-
⏰ 11-06-2024🌏 Coimbatore, Tamil Nadu
-
⏰ 12-06-2024🌏 Erode, Tamil Nadu
-
⏰ 11-06-2024🌏 Coimbatore, Tamil Nadu