Manager

Processes

• Individual contributor - Maintain high standard of delivery and ensure no high / medium audit findings.
• Learn and adapt internal departmental activities and follow diligently.
• Techno Functional expert who should be able to understand the business requirement and provide automated solution in DevOps model.
• Responsible to regularly validate department operational risk controls and confirm the accuracy of controls effectiveness and meet Group OR expectations.
• Review all System change management, Business rule validations, Enhancements and Detection Scenario implementation.
• Good communication and follow-ups with various stake holders on support activities where applicable.
• Monitor exceptions through data analysis using analytical tools. monitoring data for the given business case.
• Good presentation, and interpersonal skills to influence the decision and manage stakeholders.

Risk Management

• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions.
• Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.

Governance

• Track significant issues arising from FCC-PMM metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
• Propose control improvements, enhancements and simplifications where appropriate.
• Support all control checks undertaken by FCC under the Operational Risk Framework (ORF).
• Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities.
• Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
• Ensure tracking and remediation of surveillance and investigations related regulatory findings.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
• Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
• Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.

Regulatory & Business conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the FCSU to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

People and Talent

• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Collaborate with training teams to input to training curriculum to support closing of capability gaps.

Project/change management

• Manage and protect business as usual (BAU) capability during change programmes, as well as during the execution and delivery of the Remediation initiatives through project phase and into BAU.
• Provide subject matter expert advice, guidance and support to the project managers on managing change.
• Review new business requirements and provide solutions where required.
• Participate in system change management processes and implement the changes with at most care.

Business

• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.

Strategy

• Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC-PMM controls.

Key Stakeholders

• FCC Controls representatives in group and country.

Other Responsibilities

• Embed Here for good and Group’s brand and values in FCC-PMM,
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

4 to 10 years of relevant work experience in the following areas:

For Monitoring:

• AML transaction monitoring and terrorist financing surveillance skills in relation the respective country jurisdiction, and client types.
• Analysis skills: able to analyse data trends and out of pattern activities, working knowledge on data models and construct SQL queries and extract data for the given business requirement.
• Banking: knowledge in terms of customers, products and transactions with expertise in at least one customer segment (retail, corporate, private banking, correspondent banking)
• Banking operations/payments experience (Client Due Diligence, payments, cash & trade, markets or other) and service oriented attitude.
• Excellent communication in English (articulation and writing).

Technical / Functional Skills

• Good working knowledge on MS office products – Excel, Word and Powerpoint
• knowledge of database languages such as SQL, R, or Python; spreadsheet tools such as Microsoft Excel; and data visualization software such as Power BI. Mathematical and statistical skills are also valuable to help gather, measure, organize, and analyze data.
• Experience with Analytical tools such as Tableau is preferred. Experience with any other tools is preferred.
• Working experience with systems such as Mantas AML, ECM, Detica is preferred.
• Knowledge on payment systems and experience in SCB systems is preferred.