MENA HR Operations - Senior Associate

EY

Ver: 104

Día de actualización: 06-05-2024

Ubicación: Trivandrum Kerala

Categoría: Recursos humanos

Industria: IT Services IT Consulting

Posición: Mid-Senior level

Tipo de empleo: Contract

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Contenido de trabajo

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Job Title: Virtual Talent Hub Administrator - MENA

Job Summary:

Talent Shared Services (TSS)is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TSS provides services to the country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centers in Dalian, China; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TSS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centers.

Virtual Talent Hub (VTH)for the respective function is an integral part of TS service offerings where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering nonrepetitive project-based work through skilled, agile teams. The team in the virtual hub is an extension of the regional talent teams and will cover operational/non-transnational scope.

Talent Operations VTHsupports a specific Region and acts as part of the extended Region Talent Enablement team.

VTH works in a fully integrated way with onshore colleagues participating in meetings, projects, and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the region.

Applications Used: CM9, Power BI, DocTrack, TMT, SAP EC, Visio, Talent Hub (SharePoint)

Shift: Aligned to the shift timings/schedule of the Region

Essential Functions of the Job:

Responsibilities:

  • Manage and execute tasks shared by the VTH Team Lead
  • Raise concerns, suggest solutions regarding activities with VTH Team Lead as well as with Enablement Leads as needed
  • Join and participate in Enablement calls as required and contribute or provide VTH updates
  • Support the VTH Team with the below requirements
  • Issue employment contracts & upload on CM9 maintaining 100% accuracy of document uploads
  • Support with missing timesheet process, conduct disciplinary meetings, meeting minutes, prepare warning letters etc.
  • Support with PIP cases documentation and inputting data into the ER tool
  • Support all ER cases including coordination, minutes if meeting etc.
  • Act as an escalation POC for operational Talent matters with our TSS Teams
  • Support with Global HROSS activities
  • Create process flows where required
  • Support with LE transfer / FTTE conversion / salary / sign on bonus/ spot bonus requirements and issuance letters as needed
  • Support with projects where required.
  • Support with follow ups on medical insurance requirements if required and keep a track of the escalation cases
  • Support with internal transfer cases where required
  • Support Enablement leads with ad hoc requirements to enable them to provide the business with exceptional services where required

Knowledge and Skills Requirements:

  • Ability to communicate with stakeholders at all levels to provide clear and concise information in both written and verbal formats
  • Intermediate to advanced skills in Microsoft Office, particularly Excel, PowerPoint and Outlook
  • Strong attention to detail and data administration and analytics skills, with a focus on working with large quantities of data from various sources
  • Time management and the ability to deliver in a fast-paced environment with competing priorities. Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints
  • Excellent client service skills, networking, and relationship development skills
  • Excellent Teaming skills with the ability to be successful in a virtual team environment, working with limited supervision

Job Requirements:

Education:

  • Bachelor’s degree, preference will be given for those with HR Specialization

Experience:

  • Minimum of 4 years of progressive experience in HR or related field at a coordinator or administrative level
  • Demonstrated experience working with different stakeholders with competing needs
  • Working in international and diverse environments

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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Plazo: 20-06-2024

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