Opening For L2 Technical Support - O365,AD&(VMare OR HyperV OR Azure

☞ Vcan Solutions Services Pvt. Ltd

Ver: 102

Día de actualización: 06-05-2024

Ubicación: Ahmedabad Gujrat Bhopal Madhya Pradesh Nagpur Maharashtra

Categoría: IT - Hardware / Redes Tecnologías de la información

Industria: IT Services & Consulting

Posición: Technical Support Manager

Tipo de empleo: Full Time, Permanent

Experiencia: 3 - 8 years

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Contenido de trabajo

We have an opening for L2 Technical support in various location

Job location: Pune, Mumbai, Bangalore, Goa, Nagpur, Bhopal, Indore, Baroda, Ahmedabad

Shifts US Shifts/Night Shifts

Position type - Permanent


Pls Note: Skills in O365 (L2), Active Directory (L1) & (Azure L1 OR VMWare L1 OR HyperV L1) is a must

Please share your updated resume with below details immediately without fail.

Candidate First & Last Name (As per passport):

Contact Number:

Email ID:

Total years of Exp:

Education:

Current CTC:

Expected CTC:

Notice Period:

Current Company:

Current Location:

Preferred Location :

Required Skills

  • Administration and maintenance of Exchange & Office 365 (L2 Knowledge)
  • Administration and maintenance of O365 email service, ADFS and AD-Connect. (L2 Knowledge)
  • Administration & maintenance of Microsoft Azure (L1 Knowledge)
  • Active Directory maintenance & management, clean-up. (L1 Knowledge)
  • Administration and maintenance of DNS, DHCP.(L1 Knowledge)
  • Administration and maintenance of Virtualization Hyper V (L1 Knowledge).
  • Administration and maintenance of different Backup Solutions (L1 Knowledge).
  • Antivirus and Patch Management on Multiple Networks. Basic Networking.
  • Responsible for Business continuity and Disaster Recovery Planning (L1 Knowledge).

Roles & Responsibilities

  • +3 years experience working as a Technical Support engineer, preferably with international customers.
  • Flexible to work in in 24/7 environment.
  • Become the Technical/ Operations advisor for our Partner.
  • Converse with the Partner and their members on a day to day basis.
  • Will be required to co-ordinate with various dept. in the NOC and Partner teams and coordinate/escalate as necessary.
  • Will require to use tools that would facilitate co-ordination with NOC - ITS Portal, PSA Access, Office 365, Skype, Slack or any other tools.
  • Day- to-day management of the site, including supervising and monitoring the sites allotted for by the Partner.
  • Resolving technical issues and other problems that may arise.
  • Work with other partners/tools that the Partner uses for any support/escalations.
  • Client interactions.


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Plazo: 20-06-2024

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