QA AND TEST ANALYST/Global Transformation

☞ HSBC

Ver: 98

Día de actualización: 18-05-2024

Ubicación: Pune Maharashtra

Categoría: Finanzas / Banco / Acciones IT - Hardware / Redes Tecnologías de la información

Industria:

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Contenido de trabajo

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business QA & Testing Analyst

In this role, you will

  • Responsible for coordination Business Testing with the local countries for changes to the digital channels in public website, staff channels and Internet Banking, Share dealing, Mobile and any of WPB applications.
  • To ensure these meet customer expectations both internal and external, ensuring defects are identified before release
  • Undertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements. Write and review range of testing documentation.
  • Coordinate testing tasks for specific projects, progress issues and escalate where necessary.
  • Regularly review testing processes in order to identify ways to improve efficiency.
  • Plan and support validation activity for live releases of new services. Coordinate activity of testers on multiple projects and provide support/coaching
  • Establish close working relationships within WPB Transformation. Work collaboratively with software delivery and change delivery, Marketing and operational areas
  • Review test documentation and provide coaching and feedback to colleagues
  • Adoption and use of testing standards and processes
  • Chair and attend project update meetings, deliver project updates and escalate any known issues and concerns
  • Adherence to mandatory objectives Alignment of activity to departmental governance
Requirements

To be successful in this role, you should meet the following requirements:

  • Excellent knowledge and experience of the testing process Good knowledge of the digital channels, and strong awareness of customer expectations.
  • Excellent awareness of technology and the internet including browsers, operating systems and devices
  • Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
  • A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilities.
  • Good communication skills, both written and verbal, to explain complex issues
  • Good decision making skills to be able to evaluate importance of defects found during testing, based on impact
  • Enthusiastic and self-motivated Innovative having the ability to approach things differently or do different things to deliver goals
  • Ability to influence and challenge to ensure that customer needs are represented

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India

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Plazo: 02-07-2024

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