Solution Specialist

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

Summary: To perform the duties of pre-sales of Thales CPL products in their assigned territory. To provide technical strength to sales team, partners and Customers in identifying and evaluating the right business solutions. Providing the complete solution architecture to the client with the most suitable SafeNet product integration/deployment.

Reporting to Assistant Manager Sales Engineering, Sales APAC Data Protection, the person in this position will focus on supporting reseller partners, solution partners, SI partners, as well as direct accounts with an emphasis on unsurpassed customer satisfaction. That demands a quick response to customer/partner feedback for trend setting.

This position involves a broad range of sales related activities, including but not limited to participate and represent Thales CPL at tradeshows, product presentation to partners and end users and feedback marketing intelligence to product marketing team to ensure company’s products remain competitive in the market.

Qualification Requirements:

Education: BE/ Btech / Mtech/ MBA – Systems or equivalent

Experience:

• For Mumbai Location : Minimum 5 years of technical experience in IThales CPL Products with at least 2 years in a customer facing role.

• For Delhi : 2-3 years of exposure to Thales CPL product portfolio. Pre-sales or business analyst experience would be advantageous.

Skills:

• Has the ability to undertake the requisite background study about the customer/project before walking into a customer call or meeting,

• Has the knack to ask probing questions around business concerns driving the customer focus or project focus, and then ask the questions that lead to surfacing the security issues, the discussion around which will lead to solutions that require IDP products.

• Good knowledge of the Thales CPL products, its features and implementation.

• Good business acumen in Security domain and updated with latest trends

• Very strong OS and Networking fundamentals and basic programming skills

• Excellent communication and presentation skills

• Highly enthusiastic exhibiting high energy levels

• Customer oriented and capable of understanding new technologies, products and solutions to solve complex business problems

• Good at managing time and setting up priorities to ensure quality delivery of multiple projects at the same time

Licensures, Certifications:

Desirable: CISSP, CEH, Development Tools Pre Sales Certifications

Essential Duties & Responsibilities include, but are not limited to the following: (% of time) 90%

• To understand the customer requirement and recommend the right product/solution fitment. Ability to provide the complete picture of the solution with pros and cons to the customer.

• Executive briefing about the products offering and value addition

• To work with sales teams to respond to RFP’s and RFI’s for security products

• To work with the sales team to develop and position solutions that involve the company’s products

• To create proof of concepts using various programming languages especially in java would be preferred.

• To closely work with customers engineering teams (programming) throughout the product integration phase and roll out.

• To support and train direct sales representatives and channel partners

• To provide front end technical support to large accounts (million dollar and above) and keep tab on their technical status and queries as and when they arise

• To help sales engineers of other regions as and when required

• Involved in communication with customers and partners on product changes, product upgrades and product innovations.

• To Provide feedback and marketing intelligence to sales team and product marketing team to ensure company’s products remain competitive in the market.

• To Participate and represent Thales CPL Identity & Data Protection at appropriate user conferences and trade shows

10%

• Participates in Sales organization and strategic sales planning. Communicates product enhancements and new product ideas with Product Management.

• Provides weekly reports on SE activities.

• Other duties as assigned.

Scope of Responsibility:

Assigned Territory – SAARC markets

Providing pre-sales technical support on Thales CPL Data Protection products and assist sales team to achieve revenue targets at the assigned territory.

Contacts:

External: Customers, Channel partners and Distributors

Internal : Sales, Technical Services and Engineering Team

Physical Demands:

Requires frequent travelling in or outside India

Working Conditions:

Normal Office Conditions

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!