Technical Support Executive

☞ INKUBIS SOLUTION PRIVATE LIMITED

Ver: 107

Día de actualización: 28-05-2024

Ubicación: Noida Uttar Pradesh

Categoría: Tecnologías de la información

Industria:

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Contenido de trabajo

Relevant Experience:- 1 YEAR

keyskills:- MS Office, Presentation Skill, Computer Knowledge, Email Writing, Good Communication Skills

Minimum Qualification:- Graduate

Total Opening:- 5

Job Description:-

Connecting with the clients and resolving their queries on call, remote desk etc.

  • Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity.
  • Helps in designing and implementing successful software implementation.
  • Keep tracking the user tickets and resolutions.
  • Coordinate with the Development team incase of any new feature is required.

Skills Required:-

  • Excellent problem solving and troubleshooting skills.
  • Excellent communication skills.
  • Must have problem solving and process improving mindset.
  • Have basic knowledge of programming skills.
  • Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

Job Type: Full-time

Pay: From ₹15,000.00 per month

Shift:

  • Day shift

Education:

  • Bachelor’s (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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Plazo: 12-07-2024

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