Windows System Administrator

Contenido de trabajo

Job Summary
Diadem Technologies Pvt Ltd. - an ISO 27001Certified Cloud Service Provider in Kolkata is now recruiting an experienced Windows Server Administrator to work from our Kolkata HO and provide support to our clients spread across the country.

Responsibilities and Duties

• Monitors and maintains Windows Server OSand additional server components including but not limited to IIS, SMTP Services, Active Directory, SQL Server, and ASP.net hosted applications.
• Familiar with networking concepts like NAT, VLAN, and IPv4/v6 stack.
• Working knowledge with any Email Serverand supported clients (Outlook, WebApp, etc.) and mail concepts (IMAP, SMTP, etc.)
• Good understanding of IIS 7 / 8, SSL concepts, IIS load balancing, application pool management, ASP.net troubleshooting.
• Familiar with MS SQL Server Administration and its key features (installation, DB/user creation, DB backups and restore) and familiar with DB performance management and troubleshooting.
• Applies patchesto major subsystems and services, roles, and filesystem components within a Windows Systems environment and performs Operating System and patch testing on all changes prior to installation.
• Familiar with PowerShell or Command Shell commands.
• Monitors and reviews system logs and detects and troubleshoots problems.
• Writes technical SOP and documentation.
• Manage firewall rules and check VPN tunnels.
• Can work remotelyto provide 24x7 support on critical systems.
• Establishes and maintains suitable resource and performance monitoring on all systems.
• Provides technical support and customer service directly to end-users through the ticketing system and periodically through screen sharing.
• Discovers and communicates potential service problems through identifying patterns occurring across separate help desk tickets and customer reports
• Can learn and adapt to evolving Cloud and Web hosting technologies

Required Experience, Skills and Qualifications

• At least 2 years relevant Windows Server 2012 experience
• Experience in troubleshooting technical problems involving software and operating system.
• Hands-on Windows OS setup and management experience.
• Experience in effective communication and collaborating in a team environment
• Experience providing technical support in a customer service role.
• Using patience, sensitivity and effective communication with a wide range of people, including the technically proficient and those with minimal computing experience or technical skill
• Experience writing technical documentation for a technical audience
• Able to respond and troubleshoot during off-hours in a 24x7 environment.
• Completion of at least one Microsoft Certification (MCP, MCSE, MCTS, MCITP) is desirable.

Benefits

• In-depth training on Windows Server, IIS, Email hosting and MSSQL Server.
• Exposure to public clouds platforms including AWS, Azure, etc.
• Training and learning on new and evolving cloud technologies.
• Above industry standards compensation with incentives.
• Flexible working hours.
• On-time salary payouts.

Application Deadline: 6/7/2021

Expected Start Date: 15/7/2021

Job Type: Full-time

Salary: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Work from home

Schedule:

• Flexible shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Work Remotely:

• Temporarily due to COVID-19