Event Management CoE_Event Coordinator 1

Job content

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Working as a member of the wider Event management CoE team, the successful candidate will focus on supporting different phases of planning and execution of an event, ensuring that every encounter delivers a personal experience for each stakeholder.

The role requires someone who can manage a number of concurrent activities, with strong multitasking, prioritization, organizational and time management skills. The successful candidate will be responsible for supporting the delivery of the event activities.

This will include:

• Support in the project management of marketing and events activities targeting both external and internal audiences including:
• Event preparation
• Participant management
• Managing attendee communication
• Facilitating vendor onboarding for events
• Content and database management
• Logistics and event execution
• Event–related research and analysis
• Support Event marketing communication
• Post–event activities
• Research for clients and marketing events.
• Work with internal stakeholders and marketing contacts to coordinate the client invitation and nomination process.
• Event delivery support for other programmes
• Use of event management and CRM software systems
• SharePoint management
• Working with the Onshore Manager to support Internal and External Communications for marketing communication
• Ensure on-time delivery & compliance to KPI’s
• The ability to provide an input / guidance into creative mailings
• Confidence to meet with virtual stakeholders to identify follow up activities
• Driving commitment to ensure timely follow up & follow through on delivery
• Supporting the onshore Manager with the Co-ordination of aligned campaigns by proactively driving specific elements such as videos, podcasts, web presence, instant mags and social media to a time critical deadline
• Liaising with the business designers to drive website development for the key solution areas
  
  

Skills And Attributes For Success

• Digital marketing skills
• Excellent written and verbal communication skills
• Good influencing and relationship building skills
• The ability to prioritize & manage numerous tasks
• Excellent customer management skills
• Good marketing communications skills with a creative flair
• High level of accuracy and attention to detail
• Good measurement reporting skills
• Strong social media connectivity / skills
• Analytical
• Interpersonal communication skills
• Excellent client service mind-set
• Ability to own virtual strong client relationships
• Financial skills (General Maths)
• Discipline – organisational skills
• Planning
• IT & Time Management skills
• Ability to cope with pressure
• Administration and organization
• Attention to details- Focused, observant and thorough and strives for best in quality
• Analytical by nature with a proactive view toward solving problems
• Excellent project management skills – critical in a virtual role
• Aptitude for learning marketing tools and processes
• Creative abilities
• Designing invitations and working with designers

• Interpersonal skills
• Excellent communication and interpersonal skills
• Strong team player who enjoys working collaboratively with others
• Must be able to work virtually and independently
• Ability to be diplomatic when dealing with clients
• Problem-solver and resourceful with a can-do attitude

• Flexibility
• Can multi-task with ease on simultaneous assignments in a high-volume environment
• Flexible with working hours based on stakeholder requirement
• Responds well to feedback
• Can pivot to new priorities as they arise
• Comfortable with deadline-driven projects
• Able to work outside of normal hours when required

• Able to work outside of normal hours when required
• Professional and diplomatic communicator
• Quality focused and takes pride in paying attention to detail
• Self-starter, who can work autonomously with minimal direction
• Proactive and forward thinking (executes well and thinking of next steps and/or ways to improve the process)
• Able to interact with senior management and internal clients from distant locations via email, phone and instant message
• Extremely organized and enjoys administration
• Able to work in a team arrangement
• Advanced level of experience in MS Office (Word, Excel, Visio & PowerPoint) and working knowledge of Outlook and Skype
• Excel at spoken and written English in a global environment. Needs to have experience communicating with various cultures and to be able to articulate and grasp information in a very diverse environment where we deal with multiple accents and versions of English across the globe
  
  
Job Requirements:

Education:

• Graduate in any related discipline e.g. Marketing, Business Studies or creatively similar
  
  
Experience:

• 1 to 6 Years in BPO services/Project Co-Ordination
• Experience in multiple systems and applications
• Experience of working in a Marketing environment
• Experience working with clients from different countries
• Experience working in a business where the primary spoken language is English
  
  
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