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Job Category

Audit

Job Details

Analyst - Security & Compliance Customer Success

Description: In the role of Analyst Security & Compliance Customer Success, you will be responsible for working on various customer-facing activities ensuring customer understanding and accepting of our security controls and processes.

Responsibilities

  • Complete customer security and compliance questionnaires from Salesforce customers and prospects
  • Maintain customer facing security and compliance documents and white papers
  • Provide input to the Product Management organization with customer generated requests
  • Create and maintain security and compliance knowledge base across multiple Salesforce services for consumption by Sales and Customer Success teams
  • Support developing security and compliance trainings to internal Sales and Customer Success Groups
  • Drive process improvement via leveraging the SFDC platform
  • Work independently as well as part of a team
  • Other duties as assigned

Experience/Skills Required

· Bachelor Degree in Computer Science or a technology related field

  • 4+ years experience within a Global On-demand environment with a focus on security and compliance

· Software industry, knowledge of various security certifications (i.e. ISO 27K, PCI, etc.) highly desired

· Willingness and ability to travel to domestic and international locations

· Good organizational skills

· Strong written and verbal communication skills

  • Strong analytical and research skills

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

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Date limite: 20-06-2024

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