automation engineer

☞ Zelis

Vue: 101

Jour de mise à jour: 06-05-2024

Localisation: Hyderabad / Secunderabad Telangana

Catégorie: Haute technologie

Industrie:

Salaire: From ₹700 a day

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le contenu du travail

The ITSM Automation Engineer help provide expertise on relevant product area features where automation opportunities can be exploited and addressed. You will embrace the concept of "shifting left" to help automate manual processes that will improve the quality and timeliness of the customer experience. This is about making the experience better, for consumers of our services.
As an ITSM Automation Engineer, you will play a crucial role in identifying and driving automation opportunities while a member of the Service Excellence team. You exhibit an automation mentality in your approach to everything; always thinking about how to make the experience better through automation and knowledge.
The ITSM Automation Engineer must be motivated by challenging assignments, absorb new knowledge quickly and can quickly assess and understand new technologies or tools. You must enjoy working in a multi-disciplinary environment, have a cross-cultural understanding and embrace working with members of an international team.
  • Associates degree, Bachelor’s degree or Computer Science degree preferred
  • At least 5 years of operational experience with ITSM, helpdesk, and/or systems administration
  • At least 3 years of relevant experience with IT automation and scripting languages and tools required
  • Knowledge of ITIL principles
  • Experience working with an ITSM tool such as ServiceNow and/or Jira a plus
  • Good understanding of cloud technologies such as Microsoft Azure and/or AWS a plus
  • Hands-on experience with programming/scripting languages preferred. (E.g., PowerShell, Python)
  • Strong interpersonal skills and work well with others in a cross functional team environment
  • You have strong communication skills; both verbal and written
  • Hands-on experience in automation of IT processes and workflows
  • Working knowledge of pipelines and repos a plus
  • Familiarity with SAFe (Scaled Agile Framework) or similar DevOps framework is a plus
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As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.
Zelis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.
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Date limite: 20-06-2024

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