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Back office head and Operation Management
Vue: 101
Jour de mise à jour: 06-05-2024
Catégorie: Finance / Banque / Stock Ventes
Industrie: Banking Retail Financial Services
Niveau: Director
Type d’emploi: Full-time
Salaire: View Detail
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le contenu du travail
Job DescriptionJob Description
Position : Branch Operations Manager
Job Description
- Branch Operations Head is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch.
- Branch Operations Head is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service (ECS)/Real time gross settlement systems (RTGS)/National Electronic Funds Transfer (NEFT),
- Cash Deposit (CD), Fixed Deposit Receipt (FDR), account opening customer service with a team of Tellers and FDOs.
- He/ She handles Internal and External Audit, provides data and oversees audit queries.
- The Branch Ops Head is accountable for the lead generation of Current Account and Savings Account - CASA through the FDOs and Tellers.
- Maintenance of cash balance as per Cash Retention Limit
- Growth in Existing To Bank - ETB CA and SA Balances - Minimum Daily Average Balance - MDAB
- Achievement of Aggregate Cross Sell points target
- Resolution of complaints registered under CRMS, Phone Banking Banking Ombudsman
- Learning and Development of FDOs Tellers: Training Certification in various process related areas (Example: Risk, Fraud prevention, Banking regulations, etc. )
- Average Score of Structured Visit Reports
- Monitoring of Office Accounts and AML alerts
Required Candidate Profile
- Good communication skill
- Strong Ops knowledge
- Team handling knowledge
Fixed salary + Incentives + Allowance + Insurance + Statutory benefits
Role Operations Manager Industry Type Banking , Financial Services , Broking Functional Area Financial Services , Banking , Investments , Insurance Employment Type Full Time, Permanent Role Category Operations/Processes/Finance/Legal Education UG : Any Graduate in Any Specialization
Other details
- Department: / Process Analysis,
- Industry: Banking / Financial Services
- Skills: ,,branch administration,,branch operation,phone banking,,,,data entry,retail branch banking,,business development,,casa sales,direct banking,deposit growth,branch banking,business process,back office,,sms banking,branch handling,services,core banking,core banking implementation,,banking process,private ban
- Company Name:cpnhrconsultancy
- Email:hrmanpreetkaur2329@gmail.com
- Telephone:8377892905
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Date limite: 20-06-2024
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