Niveau: Mid-Senior level

Type d’emploi: Full-time

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le contenu du travail

Company Name _NBFC Industry

Designation: Branch Collection Incharge

Job Location:- Durg ,Bhilai ,Raigarh, Ambikapur , sarangarh ,kharsiya ,pratappur .Dhamtri ,Tumdi MOD

Job Description-
  • Collections on delinquent accounts through customer meetings. Handling customer queries
  • Have a daily visit plan basis the promise to pay
  • Collection of bounce & penal charges
  • Legal knowledge to utilize the same while managing critical accounts or portfolio to achieve the targets
  • Giving feedback to Reporting Manager / Unit Manager / Risk Manager on market issues , frauds
  • Updating DCR (Daily Collection Report)and sharing the same to seniors on regular basis
  • Maintenance of receipt books & M-pot/Tablet registers on daily basis.
  • Ensure third party payment in the absence of the customer & ensure relevant process is followed.
  • Tracing of skip customers by liaising with FCU or other innovative means.
  • Ensure receipts are issued even if there are part payments made.
  • Ensure the receipt book register is maintained on a daily basis with sign offs taken.
  • Give early warning inputs regularly of the market, industry and customer level feedback in order to avoid surprise delinquencies.
  • Take various market references and build touch points for customer reference.
  • Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact
  • To be conversant in usage of Tablet /Mobile collection and its operation.
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Date limite: 14-07-2024

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