Catalog Associate

☞ VENPA GLOBAL TECHNOLOGIES PRIVATE LIMITED

Vue: 94

Jour de mise à jour: 24-05-2024

Localisation: Chennai Tamil Nadu

Catégorie: Conseil / Service client

Industrie:

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le contenu du travail

Positions : Team Member, Senior Team member, Quality Analyst (Catalog & Ecommerce Only)

Location : Chennai

Interview : Walk-in-Drive

Experience : 1-3 years

Must have Experience in Catalog & Ecommerce

Only Immediate Joiners

Job Description :

Essential duties and responsibilities include the following (other duties may be assigned) Catalog analysts will be responsible for working on one or more critical programs or tasks for a product category. The tasks include (but not limited to) audit vendor submissions to meet client’s catalog standards, interacting or coordinating with suppliers/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and performed. The individual is expected to perform these tasks by using fair judgement in understanding instructions provided by the process lead/manager. The role will have daily deliverables across productivity, quality and utilization as basic metrics. This role will work with various partners within the organization to enhance the business.

Responsibilities:

  • Handle daily volumes of the assigned tasks and ensure that the given SLA are met per the quality standards.
  • Maintain records of day-to-day work by updating the trackers to reflect work done.
  • Demonstrate excellent time management skills.
  • If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.
  • Interacting and collaborating with suppliers or merchants to accurately reflect the product information in the client catalog.
  • Willingness to take initiatives and responsibilities. Requirements:
  • Must be flexible to meet business requirements

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹350,000.00 per year

Schedule:

  • Monday to Friday
  • Rotational shift

Experience:

  • total work: 1 year (Required)

Work Location: In person

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Date limite: 08-07-2024

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