CIEL/STF/19324: Fleet Manager-Visakhapatnam
Vue: 102
Jour de mise à jour: 06-05-2024
Localisation: Visakhapatnam / Vizag Andhra Pradesh
Catégorie: Servir / Nettoyant / Servantes PG / PB / Réception un événement Éducation / Formation
Industrie: Agricultural Support Services
le contenu du travail
Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partners efficiency assigned at an individual level.
- Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis.
- Improve and maintain promised delivery times for better customer experience.
- Conduct classroom/ field training at an individual level for better customer experience.
- Conduct regular field audits for better compliance among Pickup and Delivery Partners.
- Manage and control voluntary attrition and control absconders by conducting regular engagement activities.
- Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas.
- Ensure excellent customer experience by solving order level escalations.
- Support Pickup and Delivery Partners during emergencies and exigencies.
Date limite: 20-06-2024
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